The Transportation User Fee (TUF) is a fee assessed to residents and businesses based on the traffic levels generated by each dwelling unit or business. View the City of Austin Ordinance regarding the fee. 

This monthly fee funds street maintenance and repair, annual street overlay and striping, and other activities necessary for keeping Austin's roadways in good condition. City of Austin residents pay the mandatory fee to help prolong the life of city infrastructure and assets. By managing and maintaining public right of way infrastructure, the City of Austin is able to save taxpayer money by intervening before full reconstruction is needed. Full street reconstruction can be costly and time-consuming, therefore preventative maintenance provided by the fee helps reduce these costs.

Residential customers may be eligible for an exemption if the person who is responsible for paying the utility bill meets one of the following criteria

• Age 65 or older or 
• Does not own or regularly use a private motor vehicle

If you believe you are eligible for this exemption, please download and complete the forms below and then  email the form to TUFexemptions@austintexas.gov,

Click here to download the fee exemption application for residents over 65.

Click here to download the fee exemption application for residents who do not own or use a private motor vehicle

For residential customers, the fee is a variable monthly rate. See residential rates below. 

For commercial customers the rate is $57.64 per developed acre and then multiplied by the usage category which is based on the type of business. 

For additional billing information, please call 512-974-7696. For commercial accounts ask for Evie Bishop, for residential accounts ask for Anna Villasana.