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The Customer Service Directory contains information about municipal departments and their services, phone numbers and email addresses. This directory also contains some information about key state, county and federal services useful to residents of the greater Austin area.
| ONLINE SERVICE | SERVICE | PHONE | CONTACT |
|---|---|---|---|
Immunizations
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512-972-5520 |
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Incoming International Delegations at the City of AustinTo receive assistance with an international delegation, please complete the Visiting Delegation online form. While the City does not provide funding for delegation travel expenses, we can help set up meetings with City staff and... |
3-1-1 |
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Information on Accessibility Issues and LawsThe office dispenses information and referral services to the general public, businesses, and organizations. See the Americans with Disabilities Enforcement Program. |
512-974-3256 |
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Inspection Request: Water and/or Sewer Cut Over from Septic TankUse this online form or this PDF form to request a residential cut over. For commercial services, use either this... |
512-972-0000 |
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Instructional Contractors at Recreation FacilitiesThe Department utilizes independent contract instructors to provide unique programming services at its recreational facilities. Download your Independent Contract Instructor's... |
512-974-3921 |
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Investigate ADA Complaints of DiscriminationCitizens can register a complaint or concern pertaining to a City service, program or facility by calling 512-974-3256 or emailing David Ondich. |
512-974-3256 |
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Investigate Employment Discrimination ComplaintsFile a complaint of employment discrimination. |
512-974-3251 |
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