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The Customer Service Directory contains information about municipal departments and their services, phone numbers and email addresses. This directory also contains some information about key state, county and federal services useful to residents of the greater Austin area.

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ONLINE SERVICE	SERVICE	PHONE	CONTACT
	Immunizations Vaccinations are available for children (Shots for Tots), adults (Big Shots), persons needing testing or persons having hepatitis. Seasonal flu shots are also available. For an appointment, call 512-972-5520. View information about immunization clinics...	512-972-5520	Health
	Incoming International Delegations at the City of Austin To receive assistance with an international delegation, please complete the Visiting Delegation online form. While the City does not provide funding for delegation travel expenses, we can help set up meetings with City staff and...	3-1-1	Economic Growth
	Information on Accessibility Issues and Laws The office dispenses information and referral services to the general public, businesses, and organizations. See the Americans with Disabilities Enforcement Program.	512-974-3256	Human Resources
	Inspection Request: Water and/or Sewer Cut Over from Septic Tank Use this online form or this PDF form to request a residential cut over. For commercial services, use either this...	512-972-0000	Austin 3-1-1
	Installation Request for Outdoor Liquified Petroleum Gas Fire Department approval is required to install a stationary Liquefied Petroleum gas (LP-Gas) aboveground or underground container or LP-Gas cylinder exchange cabinet at commercial businesses, multi-family housing,...	3-1-1	Austin 3-1-1
	Instructional Contractors at Recreation Facilities The Department utilizes independent contract instructors to provide unique programming services at its recreational facilities. Download your Independent Contract Instructor's...	512-974-3921	Parks and Recreation
	Investigate ADA Complaints of Discrimination Citizens can register a complaint or concern pertaining to a City service, program or facility by calling 512-974-3256 or emailing David Ondich.	512-974-3256	Human Resources
	Investigate Employment Discrimination Complaints File a complaint of employment discrimination.	512-974-3251	Human Resources

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