City Services

Developers: If an IPM plan is required, developers should be informed during the development review process. It is then their responsibility to submit, and comply with, a plan. If the land is then sold, it is their responsibility to communicate the need for the new land owner to abide by the plan.

Homeowners: If you own an individual parcel of land that requires a site plan review and no developer or previous owner has submitted an IPM plan, then it is your responsibility to do so.

To report a problem with rats, contact us at 512-978-0370 or by email. See Vector Control for more information.

Report a code violation by calling 3-1-1, using the 3-1-1 app, or submitting a report online. You can always report anonymously. For more information on code violations, please refer to the DSD Code Compliance list of common code violations or search Austin's Code of Ordinances.

If you need a lien payoff in Austin, TX on a property in Travis County, download the request form and email your completed request to codepayoff@austintexas.gov.

The Austin City Code and City Charter are available online through the Municode website.

The City of Austin's technical criteria manuals are available online through the Municode website.

Owned and operated by the City of Austin, Austin-Bergstrom International Airport (AUS) is the second-fastest growing, mid-sized airport in the United States.

The City Clerk will post public notices, including Rule Postings, Election Notices, Firefighter, Police Officer, and EMS Personnel Civil Service Commission Notices, and other public notices.

Contact DSD Code Compliance and talk to an experienced facilitator who can help you with general code questions, provide resource guidance, and give updates on your existing cases. DSD Code Connect is here to inform, guide, and educate!

Attending a City Council meeting or contacting your representative are only a couple of ways to impact your local government. The City of Austin provides some alternative ways to participate. 

How to contact the City, including departmental addresses and phone numbers. 

View the Parking Division services to find information about valet parking, chauffeur permits, limousine and taxicab permits and ground transportation services.

Videos of council meetings are available on the ATXN archive page. Copies of older meeting videos are available to the public in the archives of the Austin History Center.

The City of Austin offers closed-caption logs of Council sessions aired on the City’s City's government access channel (ATXN). These logs are not official records of council meetings and cannot be relied on for official purposes.

The Austin Fire Department is responsible for issuing several different kinds of permits. 

The City of Austin has adopted laws regulating the operation of alarm systems. The City of Austin requires an alarm permit for each residence or business that operates an alarm system in the Austin Police Department jurisdiction. The Alarm Permit Ordinance is administered by the City of Austin Development Services Department. 

Businesses applying for a liquor license/beer permit from the Texas Alcoholic Beverage Commission are required to obtain the City Clerk's signature on their TABC form after completing the permitting process.

Alternative sanctions for the Community Court include community service and rehabilitation services. Contact 512-974-4879 for upcoming dates.

The office dispenses information and referral services to the general public, businesses, and organizations. See the Americans with Disabilities Enforcement Program.

Access information about the City of Austin's Boards and Commissions, including meeting documents, members, and meeting locations.