Active Employee Benefits

Benefits Information 

Welcome to the City of Austin Active Employee Benefits webpage!

The City is concerned for the health, welfare, and safety of its employees and is committed to providing cost-effective, sustainable benefits that assist employees in being physically and mentally healthy.

Below you will find contact information for the vendors that provide services to city employees and their dependents. Plan documents, claim activity, provider search can be found on the websites listed below.

Benefits Guides

2024 Benefits Guide (PDF) 


Austin area In-Network Pharmacies for Flu Shots (PDF)



Phone Number / Website

PPO - 246681
HMO - 246682
CDHP - 246683

Blue Cross Blue Shield

2024 PPO SBC (PDF)

2024 HMO SBC (PDF)



Group No. 299988

Blue Cross Blue Shield

BlueCare Dental (PDF)


Group No. 9614


Avesis (PDF)


Health Savings Account HSA Bank


Flexible Spending Accounts


FSA Eligible Expenses (PDF)


Short Term Disability
Long Term Disability
New York Life


Group No. 17886




457 Plan

Empower Retirement

457 Plan Highlights (PDF)


Employee Assistance Program




Childcare Assistance Program

The City of Austin offers up to a $5,000 annual benefit to regular, Full-time City employees with children under the age of 13 to use towards care-related costs that allow you to work, look for work, or attend school. This assistance is offered on a first-come, first-served basis as funding permits.  Eligibility criteria include income and family size.

Applications for the program are accepted at any time throughout the year. Annual contribution amounts will be reduced for applications received after January 1st. Benefits will end effective December 31st of the current year. Unused funds expire, they do not roll over from year to year.  Recertification is required and takes place annually during Open Enrollment (typically in October of each year).

Employees can submit an online application here or download and complete the 2024 Childcare Assistance Program Application and submit it by email to

Additional Resources:

Long Term Disability

To calculate your cost for Long Term Disability, use this convenient online calculator Long term worksheet

Life Insurance

To calculate your cost of Supplemental Life Insurance, use this convenient online calculator Supplemental Life Insurance worksheet.

To calculate the monthly imputed income for Basic Life Insurance above $50,000, use this convenient online calculator Imputed Income worksheet. 

Tobacco Cessation 101 

Employees and dependents on a City medical plan who use tobacco products are subject to a $12.50 Tobacco Premium per pay period. To waive the premium the employee or dependent must complete the Tobacco Cessation 101 Program. Follow these instructions to complete Tobacco Cessation 101 Program

Diabetes Control Program

Employees and dependents (age 15 and older) on a City medical plan are eligible to participate in the City's Diabetes Control Program. For 2024, part of the Diabetes Control Program requirements includes completing the Lifestyle Management Class, that is available as an on-demand webinar. Follow these instructions to complete the DCP Lifestyle Management Class. 

COA Savings Marketplace - Enjoy Amazing Discounts! 

You can save at thousands of retailers in your neighborhood and around the country. Whether it is local Austin vendors, discounted gift cards or national deals, savings are just a click away. Visit the CoA Savings Marketplace where you can access discounts from your phone, tablet, or computer. 

Affordable Small Dollar Loans

City employees will have access to apply for small dollar loans through the Community Loan Center of Austin (CLC) ranging from $400 - $1,000. You must be employed with the City a minimum of 90 days to be eligible. Payments can be deducted from your paycheck or set up through automatic draft. For additional Customer Service assistance call 956-356-6600 or 214-688-7456.

Apply online at

Additional Benefits