Active Employee Benefits

Benefits Information 

Welcome to the City of Austin Active Employee Benefits webpage!

The City is concerned for the health, welfare, and safety of its employees and is committed to providing cost-effective, sustainable benefits that assist employees in being physically and mentally healthy.

Below you will find contact information for the vendors that provide services to city employees and their dependents. Plan documents, claim activity, provider search can be found on the websites listed below.

Benefits Guides

2024 Benefits Guide (PDF) 

Notices

Austin area In-Network Pharmacies for Flu Shots (PDF)

Benefit

Vendor

Phone Number / Website

Medical
PPO - 246681
HMO - 246682
CDHP - 246683

Blue Cross Blue Shield

2024 PPO SBC (PDF)

2024 HMO SBC (PDF)

2024 CDHP w/HSA SBC (PDF)

888-907-7880

www.bcbstx.com/coa

Dental
Group No. 299988

Blue Cross Blue Shield

BlueCare Dental (PDF)

888-907-7880

www.bcbstx.com/coa

Vision 
Group No. 9614

Avesis

Avesis (PDF)

866-563-3589

www.avesis.com

Health Savings Account HSA Bank

855-731-5220

www.hsabank.com

Flexible Spending Accounts

TASC

FSA Eligible Expenses (PDF)

800-422-4661

www.tasconline.com

Short Term Disability
Long Term Disability
New York Life

800-459-2780

www.mynylgbs.com

Legal
Group No. 17886

ARAG

ARAG (PDF)

800-247-4184

www.araglegal.com/myinfo

457 Plan

Empower Retirement

457 Plan Highlights (PDF)

866-613-6189

www.dcaustin.empower-retirement.com

Employee Assistance Program

ComPsych

EAP (PDF)

866-586-1456

www.guidanceresources.com

Long Term Disability

To calculate your cost for Long Term Disability, use this convenient online calculator Long term worksheet

Life Insurance

To calculate your cost of Supplemental Life Insurance, use this convenient online calculator Supplemental Life Insurance worksheet.

To calculate the monthly imputed income for Basic Life Insurance above $50,000, use this convenient online calculator Imputed Income worksheet

Tobacco Cessation 101 

Employees and dependents on a City medical plan who use tobacco products are subject to a $12.50 Tobacco Premium per pay period. To waive the premium the employee or dependent must complete the Tobacco Cessation 101 Program. Follow these instructions to complete Tobacco Cessation 101 Program

Diabetes Control Program

Employees and dependents (age 15 and older) on a City medical plan are eligible to participate in the City's Diabetes Control Program. For 2024, part of the Diabetes Control Program requirements includes completing the Lifestyle Management Class, that is available as an on-demand webinar. Follow these instructions to complete the DCP Lifestyle Management Class. 

COA Savings Marketplace - Enjoy Amazing Discounts! 

You can save at thousands of retailers in your neighborhood and around the country. Whether it is local Austin vendors, discounted gift cards or national deals, savings are just a click away. Visit the CoA Savings Marketplace where you can access discounts from your phone, tablet, or computer. 

Affordable Small Dollar Loans

City employees will have access to apply for small dollar loans through the Community Loan Center of Austin (CLC) ranging from $400 - $1,000. You must be employed with the City a minimum of 90 days to be eligible. Payments can be deducted from your paycheck or set up through automatic draft. For additional Customer Service assistance call 956-356-6600 or 214-688-7456.

Apply online at clcofaustin.org

Additional Benefits

Forms