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Frequently Asked Questions

City of Austin Career Expo

How long should I plan to stay at the event?

The Career Expo is scheduled to give you an opportunity to attend during the day as time permits within your schedule.  The event historically starts right at 11:00 a.m. and goes until 4:00 p.m.  We encourage you to take advantage of the information and resources that will be provided by the Employers.

Compensation Division

What is a salary survey?

It is a gathered sample of data regarding fixed compensation for services that are paid to a person on a regular basis.

What is Service Incentive Pay (SIP)? Who is eligible to receive it?

Service Incentive Pay is a benefit for regular, non-Civil Service employees who have completed at least five (5) years of continuous service with the City of Austin.

The formula for employees with five (5) to seven (7) years of continuous service is:
Completed years of uninterrupted service (maximum of 7)  x  0.0025  x  hourly rate  x  hours worked per week (e.g., 40)  x  52 (weeks of the year)  =  amount OR $500, whichever is less.

The formula for employees with seven (7) to fifteen (15) years of continuous service is:
Completed years of uninterrupted service (maximum of 15)  x  0.0025  x  hourly rate  x  hours worked per week (e.g., 40)  x  52 (weeks of the year)  =  amount OR $1000, whichever is less.

The formula for employees with more than fifteen (15) years of continuous service is:
Completed years of uninterrupted service  x  0.0025  x  hourly rate  x  hours worked per week (e.g., 40)  x  52 (weeks of the year)  =  amount OR $1500, whichever is less.

What is the City's Living Wage?

For Regular Employees: $15.00 per hour, effective September 2018.

For Temporary Employees: $15.00 per hour, effective February 2019.

These are the result of a City Council decision to increase the Living Wage for the City of Austin. This wage applies to regular and temporary city employees. The federal minimum wage increased to $7.25 per hour, effective July 24, 2009. For more information, please refer to the Department of Labor's Wage and Overtime Pay web page.

Who is my departmental contact for Compensation information?

To find out who your Human Resources Compensation Consultant is for your specific department, please contact your department HR. You may also locate the information on CitySpace. You may also email HRD Compensation.

Reasonable Accommodations Under the Fair Housing Act

A. What is the purpose of the City’s Reasonable Accommodation process?
  • To authorize City staff to grant reasonable accommodations as required by the Federal Fair Housing Act.
  • This process does not apply to policies or procedures implemented by a landlord or homeowners association; laws adopted by another jurisdiction; or Texas Administrative Code or Code of Federal Regulations.
B. What is a reasonable accommodation?
  • An accommodation is a change, exception, or adjustment to a City requirement (City Code provision, uncodified ordinance, rule, policy, or procedure).
  • Examples of accommodations include: increased impervious cover to extend the length of a driveway; extending the deadline to respond to comments during the permitting process.
  • An accommodation is reasonable when it provides an individual with a disability with an equal opportunity to use and enjoy a dwelling. Please note: If necessary, the director responsible for making the decision may add conditions to the requested accommodation.
C. When can someone request a reasonable accommodation?
  • When the need arises.
D. What happens if the individual with a disability no longer lives at the property?
  • A reasonable accommodation goes away.
E. Who can request a reasonable accommodation?
  • Eligible individual includes the individual with a disability, a representative of an individual with a disability, or a person that lives or will live with an individual with a disability.
  • The individual with a disability can designate someone to assist them with the request process.
  • The representative does not have to be a legal guardian.
F. Does each person with a disability living in the home need to request a reasonable accommodation?
  • If the accommodation would be the same, a separate accommodation is not required for each individual residing in a home.
G. What kind of documentation does the City need?
  • City staff may request additional documentation if necessary
    • to verify that you are disabled as that term is defined in the Federal Fair Housing Act; or
    • to understand the connection between your disability and your request for an accommodation.
  • Examples include: letters from doctors, social security disability determinations, letters from case or social workers, or documentation of enrollment in a disability-related program.
  • If City staff requests additional information or documentation, the 30 day determination period is paused until you or your representative provides the additional information or documentation.
H. Is there a cost to submit a request for a reasonable accommodation?
  • The City does not charge a fee to request a reasonable accommodation?

 

I How do I request a reasonable accommodation?
  • You may submit a request to:  City's ADA Coordinator David Ondich to david.ondich@austintexas.gov or 512-974-3256
  • You may make a request for an accommodation verbally; however, City staff is required to put your request to writing.
  • If you are unable to identify the City requirement that relates to your request for an accommodation, City staff can assist. You can also provide a letter or notification from a City department that describes the City requirement.
  • City staff has 30 days to make a determination on your request. If you need an accelerated review for your request, you need to notify City staff.
  • If City staff requests additional information or documentation, the 30 day determination period is paused until you or your representative provides the additional information or documentation.
  • The decision on your request will be sent by certified mail, regular mail, and, if you request, by email.

 

J. What can I do if I do not agree with the decision?
  • You may appeal the decision.
  • You should submit an appeal
    • within 30 calendar days from the date the decision was mailed; and
    • to the individual that sent you the decision.
  • You may submit your appeal verbally; however, City staff is required to reduce your appeal to writing.
  • If you need an accelerated review for your appeal, you need to notify City staff.
  • If City staff requests additional information or documentation, the 30 day determination period is paused until you or your representative provides the additional information or documentation.
  • The decision on your appeal will be sent by certified mail, regular mail, and, if you request, by email.
K. Is there a cost to appeal a decision?

The City does not charge a fee to appeal a decision.