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Divisions

According to Title II of the Americans with Disabilities Act (ADA), a public entity that has a minimum of 50 employees is required to designate an individual to oversee their compliance of the ADA.

Read the City of Austin's Americans with Disabilities Act Public Notice or file a request for ADA accommodations.

The Benefits Division administers benefits for active and retired employees, dependents and survivors of employees.

The Civil Service Office administers processes regarding the initial selection, advancement, and conditions of employment for City of Austin sworn employees (Police, Fire, & EMS) in accordance with Chapter 143 of the Texas Local Government Code, Civil Service Commission Rules, and agreements with employee associations (labor associations).

The City of Austin’s compensation philosophy supports the business goals of the organization. The pay system has a flexible design necessary to meet changing conditions.

The Learning, Engagement, and Development (LEAD) Office designs and delivers leadership development programs, manages citywide training initiatives, and supports organizational effectiveness through executive coaching, performance management, employee engagement, and strategic consulting. LEAD also oversees New Employee Orientation, citywide compliance training, recognition and engagement programs, and special projects that align with the City of Austin’s mission and values.

In November 2012, Austin voters approved Proposition 10 to establish for the first time a Municipal Civil Service system for most City employees that are not covered by state Civil Service law.

The Quality Assurance Division strives to assist human resource professionals working for the City of Austin in maintaining a desired level of quality and consistency in the delivery of human resources services.

The Talent Strategy Division of Austin Human Resources focuses on recruitment and Veteran initiatives. The division develops and implements a comprehensive, integrated, and strategic focus on recruitments and community engagement activities.