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Austin Water invites its customers to attend one of several Open Houses to learn about their water and wastewater system, planned investments, and how these investments may impact rates in the coming year. As Austin Water seeks to improve system resiliency, keep pace with a growing population, and optimize the system, water and wastewater rate increases have been forecasted beginning in 2025. A Cost-of-Service Rate Study is being conducted now, with a goal of balancing affordability for customers, while improving and maintaining critical utility infrastructure for extreme weather and a growing population.

See the schedule of Open House Meetings.

If you require language interpretation assistance during the session, contact Austin Water at AWPublicInformation@austintexas.gov.

North Village Branch - Austin Public Library
2505 Steck Avenue
Austin, TX
United States

AW Public Information