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Austin Water

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Austin is currently in Stage 1 Drought Response

The combined storage level of water in Lakes Travis and Buchanan has dropped below 1.4 million acre-feet. Austin residents can protect the lakes, the environment, and our future water supply by following Stage 1 Watering Schedule Restrictions.

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Find Your Watering Schedule

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Join the My ATX Water Customer Portal
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Report a Problem: 512-972-1000

Speak Up, Austin!

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Austin Water is working on a number of initiatives to meet water demand now and for the next century. But we need to hear from you as these important plans and projects take shape. Your priorities and concerns matter!

Check out our project pages to learn more about upcoming workshops and meetings, take a survey, and give your feedback.

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Get Involved Here

Important Water Resources

Commissions and Taskforce
Cost of Service Rate Study
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Financial Policies Update FY2022

Description

Winter Storm Uri After Action Report

Austin Water has been working hard to be prepared for extreme winter weather. Many improvements to our water and wastewater treatment plants and drinking water infrastructure have been completed with many more planned to help us be more resilient to the threat of extreme weather.

  • Read the after action report and learn about how we are preparing for extreme winter weather

 

Stop the Grease Blob

Did you know that fats, oil, and grease, including food scraps sent through the garbage disposal, can stick to the insides of the wastewater pipes, and can cause:

  • Sewage back-ups & overflows
  • Very costly repairs
  • Threats to public health and the environment

Visit the Stop the Grease Blob webpage for more information and helpful tips to help you protect the sewer system and avoid costly repairs. 

 

My ATX Water

Austin's Smart Water Meter System

Austin Water will replace analog water meters with electronically read meters connected to a wireless network. An online portal will provide customers with daily water use data and custom notifications. Learn more.

 

 

Awards & Recognition

EPA recognizes Effective Utility Management in action at Austin Water

The United States Environmental Protection Agency recognized Austin Water for its implementation of Effective Utility Management strategies to meet the challenges ahead. The utility has chosen to focus on Enterprise Resiliency, Customer Satisfaction, Employee Leadership and Development, and Infrastructure Strategy and Performance. Taken together, improvements in these target areas are helping the utility continue to be an industry leader and improve operations and resiliency.

Read the case study featured on the EPA web site and other recognition and awards received.

 

Water & Wastewater Rates

Each month your utility bill arrives. Ever wonder what goes into the price of your water?  Learn more about how Austin Water sets affordable water and wastewater rates while promoting water conservation and sustainability. 

 

Recent News

Copper based methods have proven successful in protecting water infrastructure against zebra mussel infestation as shown in the image progression of raw water intake.

Enhanced Systems to Fight Zebra Mussels are on the Way: Construction to Begin at Austin Water Treatment Plants

The Austin City Council approved a construction contract to build new systems to deter the invasion of Zebra Mussels at all 3 water treatment plants

image of the Permitting and Development Center at sunset

Meet OSCAR and CLARA, the Future of Water Management in Austin

Austin Water is unveiling an innovative blackwater system designed to set a course for the future of water management for new development in Austin.

image of lake with words Stage 1

Austin Enters Stage 1 of Drought Contingency Plan

City Manager Spencer Cronk has ordered implementation of Stage 1, effective June 6, 2022

See All News

Contact Info

Telephone:
512-972-1000
Physical Address:

Physical Address:
625 E. 10th St.
Austin, 78701
United States

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Upcoming Events

June 29, 2022
Irrigation Scheduling 101 Lunch & Learn
July 5, 2022
Center for Environmental Research Lunchtime Lecture, July 5
July 12, 2022
Center for Environmental Research Lunchtime Lecture, July 12
July 14, 2022
Center for Environmental Research Lunchtime Lecture, July 14
July 22, 2022
Irrigation Scheduling 101 Lunch & Learn
More Events
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