Winter Storm Uri After Action Report

Austin Water has been working hard to be prepared for extreme winter weather. Many improvements to our water and wastewater treatment plants and drinking water infrastructure have been completed with many more planned to help us be more resilient to the threat of extreme weather.

• Read the after action report and learn about how we are preparing for extreme winter weather

Stop the Grease Blob

Did you know that fats, oil, and grease, including food scraps sent through the garbage disposal, can stick to the insides of the wastewater pipes, and can cause:

• Sewage back-ups & overflows
• Very costly repairs
• Threats to public health and the environment

Visit the Stop the Grease Blob webpage for more information and helpful tips to help you protect the sewer system and avoid costly repairs. 

My ATX Water

Austin's Smart Water Meter System

Austin Water will replace analog water meters with electronically read meters connected to a wireless network. An online portal will provide customers with daily water use data and custom notifications. Learn more.

Awards & Recognition

EPA recognizes Effective Utility Management in action at Austin Water

The United States Environmental Protection Agency recognized Austin Water for its implementation of Effective Utility Management strategies to meet the challenges ahead. The utility has chosen to focus on Enterprise Resiliency, Customer Satisfaction, Employee Leadership and Development, and Infrastructure Strategy and Performance. Taken together, improvements in these target areas are helping the utility continue to be an industry leader and improve operations and resiliency.

Read the case study featured on the EPA web site and other recognition and awards received.

Water & Wastewater Rates

Each month your utility bill arrives. Ever wonder what goes into the price of your water?  Learn more about how Austin Water sets affordable water and wastewater rates while promoting water conservation and sustainability.