The City of Austin complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. The City of Austin does not exclude people or treat them differently because of race, color, national origin, age, disability or sex.
The City of Austin’s language access program provides FREE:
Aids/services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
Language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages (translation)
If you need these services, email firstname.lastname@example.org or iSpeakAustin@austintexas.gov or contact the appropriate city department directly.
If you believe the City of Austin or any of its departments has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you may file a grievance with:
Carol Johnson, J.D., M.A.
Civil Rights Officer
Office of Civil Rights | City of Austin
1050 East 11th Street, Suite 200
Austin, Texas 78702
You may file a grievance in person, by mail, phone, or email. If you need help filing a grievance, the City of Austin Office of Civil Rights is available to help you.