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Service Online Phone Contact

Accident report form

If you are a ground transportation company and need to file an accident report, please fill out and print the form (PDF, 19 KB) and return to the parking division by fax at 512-974-1560 or by mail to 1111 Rio Grande St., Austin TX 78701.

No
512-974-1563 Transportation

Active solicitations

View a list of active solicitations.

Yes
512-974-2500 Finance

ADA training to staff on disability

Disability awareness training called ADAtude is provided in regular orientations for employees and other classes; i.e. employment, evacuation, and effective communication as requested.

No
512-974-3256 Human Resources

Adopt a pet

Our shelter has more than 500 available cats and dogs every day, so we’re sure to have the right pet for your family. At Austin Animal Center, you can find all breeds, ages, and personality types. 

No
3-1-1 Animal Services

Adopt a pet

Looking to add a new pet to your family? Austin Animal Center has more than 500 animals every day in need of loving homes.
No

AFD patch

If you meet the security criteria (PDF, 15KB), please send a copy of your Fire Department ID addressed to our Headquarters location. Only one patch per request, please.

No
512-974-0130 Fire

AFD permits

The Austin Fire Department is responsible for issuing several different kinds of permits

No
Fire

Alarm administration

The City of Austin has adopted laws regulating the operation of alarm systems. The City of Austin requires an alarm permit for each residence or business that operates an alarm system in the Austin Police Department jurisdiction. The Alarm Permit Ordinance is administered by the City of Austin Development Services Department. 

No
512-974-5730 Development Services

Alcoholic beverage permits

Businesses applying for a liquor license/beer permit from the Texas Alcoholic Beverage Commission are required to obtain the City Clerk's signature on their TABC form after completing the permitting process.

No
512-974-2210 City Clerk

Alternative sanctions

Alternative sanctions for the Community Court include community service and rehabilitation services. Contact 512-974-4879 for upcoming dates.

No
512-974-4879 Community Court

Apply for a City job

Join our team! Here’s everything you need to apply for a job with the City of Austin. 

No
512-974-3210 Human Resources

Apply for a City job

Join our team! Here’s everything you need to apply for a job with the City of Austin. 
No

Apply for a residential building permit

The City of Austin helps homeowners ensure compliance with applicable City and building codes when they build, demolish, remodel, or perform any construction in the City of Austin and when planning special events.
No

Apply for cultural arts funding

The Economic Development Department’s Cultural Arts Funding Program supports cultural arts programs for the Austin community by contracting with arts organizations for specific services.

No
512-974-7700 Economic Growth

Apply for Disadvantaged Business Enterprise (DBE) certification

Disadvantaged Business Enterprise and Airport Concession Disadvantaged Enterprise (ACDBE) is a certification for small, minority- and/or women-owned businesses that are socially or economically disadvantaged.

A DBE/ACDBE certification increases opportunities for individuals wanting to do business with the Texas Department of Transportation (TxDOT) and other State agencies receiving federal funds from the U.S. Department of Transportation (DOT) and the Federal Aviation Administration.

No
512-974-7645 Small and Minority Business

Apply for energy efficiency rebates

Are you a homeowner, resident, large or small business owner, or a property manager? Austin Energy offers rebates and incentives that help lower bills and increase energy savings.

No
512-482-5346 Austin Energy

Apply for Minority and Women-Owned Business Enterprise (MBE/WBE) certification

A MBE/WBE certification increases opportunities for individuals wanting to do business with the City of Austin.
No

Apply for Minority and Women-Owned Business Enterprise (MBE/WBE) certification

Minority and Women Business Enterprise is a certification for businesses that are owned, controlled and operated by an ethnic minority or woman.

A MBE/WBE certification increases opportunities for individuals wanting to do business with the City of Austin. Ethnic Minorities include: African American, Hispanic, Asian American/Pacific Islander and Native American.

No
512-974-7645 Small and Minority Business

Apply for the Family Business Loan Program

The Family Business Loan Program is a public-private partnership between the City of Austin, HUD, and participating private lenders to offer low-interest loans to qualified small businesses that are expanding and creating jobs.

No
512-974-7800 Economic Growth

Apply to the APD Ride Along Program

Apply to ride along with an APD officer in the Police Observer (Ride Along) program.
No