City Services

In partnership with the Austin/Travis County Success By Six Coalition, the City works to ensure families have access to high-quality early learning options that meet their needs. Additionally, the City works with Texas Rising Star 4-Star providers through Workforce Solutions Capital Area Child Care Services (CCS) to provide subsidized child care for eligible families. 

Any parent or guardian who suspects their child may have a problem with fire should call the SAFE program coordinator at 512-854-4357.

Official distribution memos provide updates and status reports on City issues and programs to the mayor, council, and City staff. View memos online. For memos from before January 2009, contact the City's Media Relations Team.

If you need assistance with a story, please check the list for departmental media contact names, emails, and phone numbers.

Online, searchable archive of selected City of Austin social media resources.

Claims information is provided to customers for civil judgments and judgment liens owed to the City of Austin. To request information, you may contact staff by email at Claims.COA@austintexas.gov or by phone at 512-974-2910.

Austin Resource Recovery provides cart-based trash and recycling collection services for some small businesses in residential areas that do not require dumpsters. Most businesses, however, choose a private hauler for their landfill trash, recycling or composting services. Additionally, Austin Resource Recovery manages a commercial trash and recycling contract for businesses located in the Downtown Austin Service District.

Call 512-972-5555 or fax 512-972-5772 at any time of day to report a disease. Messages are answered within 15 minutes. For more information, see Epidemiology and Disease Surveillance.

The Community Tree Preservation Division administers the City's tree regulations by performing tree reviews, permitting, and inspections, and implements the Urban Forest Master Plan. The division serves to cultivate a relationship between Austin residents and their trees by fostering a resilient community forest accomplished through an interconnected mix of regulations, outreach, planning, and community partnerships.

Outreach facilitates internal and external communications regarding services, initiatives, programs and special notices to Austin’s community of certified firms.

SMBR routinely hosts outreach events and workshops on topics of interest to the minority business community, provides access and free training on the McGraw Hill Online Database, and offers no-cost access to business coaching. 

Outreach also partners with the Asian Contractors Association, Austin Area Black Contractors Association, US Hispanic Contractors Association and other community organizations to increase awareness and participation of the MBE/WBE program.

Find the most popular social networks for City departments, services, and initiatives in one spot. 

Contact DSD Code Compliance and talk to an experienced facilitator who can help you with general code questions, provide resource guidance, and give updates on your existing cases. DSD Code Connect is here to inform, guide, and educate!

For more information about registration, visit our Contractor Registration webpage. To make changes to a permit, reactivate an expired permit, or even extend the permit's expiration, please see the Modify a Permit webpage.

Search for official Council meeting records and Council-approved documents by keyword, including records of special-called Council meetings and meetings of the Austin Housing Finance Corporation (AHFC), Tax Increment Financing (TIF) Boards, and Mueller Local Government Corporation (MLGC).

The City of Austin offers closed-caption logs of Council sessions aired on the City’s City's government access channel (ATXN). These logs are not official records of council meetings and cannot be relied on for official purposes.

The Annual Comprehensive Financial Reports  for the City of Austin are available. The archives are of prior reports.

Please note: The electronic report is identical to the printed version of the document. The report has not been updated for developments subsequent to the date of the independent auditor's report.