City Services

The Parks and Recreation Department's Office of Special Events coordinates reservations and filming requests at a number of facility and picnic sites within the Austin parks system. Contact the office at 512-974-6797 to set up a facility reservation.

You can file a citizen complaint about insurance violations, noisy animals, traffic code, city code, and criminal violations.

This service is for anyone who has had or witnessed an interaction with the Austin Police Department (APD) and wants to provide feedback. It is administered by the Office of Police Oversight (OPO), which is impartial and separate from the APD. File a complaint about the Austin Police Department online, over the phone, in person, or by mail. You do not have to provide your contact information.

File a police report to report offenses and non-emergency crimes – crimes that are no longer in progress and present no immediate threat to anyone.

The Texas Public Information Act (Texas Government Code, Chapter 552), gives you the right to access government records. Request City records here.

The Health Department provides many health screening services, including Hepatitis, Tuberculosis, Sexually Transmitted Diseases, and HIV/AIDS.

The Fiscal Surety Office accepts, monitors, and releases fiscal surety payments for improvements to environmental, health, safety controls, and public infrastructure.

Is your home or business at risk for flooding? Our staff is available to meet with you and discuss your situation and strategies to reduce damages. Email us or call 512-974-2843.

Is your Austin property in a floodplain? Find out using FloodPro, an online tool that shows floodplain maps, models, elevation certificates and floodplain map revision information. Questions? Call 512-974-2843 or send an email.

Need hydrologic or hydraulic models for your project area in Austin? What about associated shapefiles or floodplain delineation? Please use FloodPro, an online tool. Questions? 512-974-2843 or send an email.

Due to State of Texas Legislation No. SB582

1. Registration is no longer required for food handlers. EHSD will no longer accept applications.
2. Training that is accredited by the State or ANSI is still required for food handlers.

Food Handler Requirements