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The Customer Service Directory contains information about municipal departments and their services, phone numbers and email addresses. This directory also contains some information about key state, county and federal services useful to residents of the greater Austin area.

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ONLINE SERVICE	SERVICE	PHONE	CONTACT
	Get immunizations	3-1-1	Austin 3-1-1
	Get information on Boards and Commissions Access information about the City of Austin's boards and commissions, including meeting documents, members and meeting locations.	512-974-2210	City Clerk
	Get information on City Council meetings Access the Council Meeting Information Center to access information about the City Council, its meetings and its entities.	512-974-2210	City Clerk
	Get updates sent to your email Sign up to receive regular emails on a number of topics. Unsubscribe at any time.	3-1-1	Austin 3-1-1
	GIS Information and Mapping PARD uses GIS for asset and maintenance management, park planning and design, parkland dedication, community gardens, mowing schedules and locations, navigational features, forestry, historic resources and more.	3-1-1	Austin 3-1-1
	Graffiti Removal Contact 3-1-1 to have graffiti removed on public property. For more information, see Graffiti Removal. If you see graffiti in progress, call 9-1-1.	3-1-1	Austin 3-1-1
	Greater Austin Crime Commission The Greater Austin Crime Commission was formed in order to help the Austin Police Department reduce crime. The commission enables community members to support public safety concerns.		Police
	Ground Transportation Complaints Do you have a complaint about a vehicle for hire? File a complaint online, or download and submit the...	3-1-1	Transportation
	Ground Transportation Operating Authority Application Want to apply to obtain an operating authority for a limousine, charter, shuttle, airport shuttle, pedicab or horse-drawn carriage company? Complete and submit a Ground...	3-1-1	Transportation
	Ground Transportation Service Providers View a list of permitted ground transportation service providers in Austin.	3-1-1	Transportation
	Growth Watch Growth Watch tracks the trends in development by watching new site plans, subdivisions and permits and tracking those. Emerging Projects shows some of the...	512-974-6459	Planning
	Guide to permitting Work with the City of Austin to make sure your next building or renovation project is safe, sustainable, and permitted.	3-1-1	Austin 3-1-1

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