City Services

General Permits are a specific type of site development review, permitting and inspection process for City of Austin Departments and Franchised Utilities. General Permits allow infrastructure improvements, maintenance and new installations on City of Austin owned property or within easements dedicated to the City of Austin.

All private haulers that collect, remove, or transport waste, recycling, and/or organic/compost within the City of Austin for a fee must obtain a Private Hauler License (City of Austin Code 15-6, Article 3).

A rooming/boarding house is a building that is not a hotel, motel, bed & breakfast or short-term rental that provides lodging (with or without meals) for 7 or more unrelated individuals. A license is required to operate a rooming or boarding house in commercial or residential properties. 

The City of Austin is committed to restoring our local economy in a manner that is safe, equitable, and prosperous for all. 

We are working diligently to help businesses and individuals recover from the financial hardships caused by the COVID-19 pandemic. By working together, we will overcome this unprecedented time in our city’s history.

Access information about the City of Austin's boards and commissions, including meeting documents, members and meeting locations.

Access the Council Meeting Information Center to access information about the City Council, its meetings and its entities.

Sign up to receive regular emails on a number of topics. Unsubscribe at any time. 

Contact  3-1-1 to have graffiti removed on public property. For more information, see Graffiti Removal. If you see graffiti in progress, call 9-1-1.

The Greater Austin Crime Commission was formed in order to help the Austin Police Department reduce crime. The commission enables community members to support public safety concerns.

Do you have a complaint about a vehicle for hire? File a complaint online, or download and submit the Ground Transportation Complaint Form.

Want to apply to obtain an operating authority for a limousine, charter, shuttle, airport shuttle, pedicab or horse-drawn carriage company? Complete and submit a Ground Transportation Ordinance Application.

View a list of permitted ground transportation service providers in Austin.

Growth Watch tracks the trends in development by watching new site plans, subdivisions and permits and tracking those. Emerging Projects shows some of the prominent projects in planning or construction phases in and around Austin.