City Services

The Labor Relations Office interprets components of the agreements to initiate new procedures or policies, audits compliance with the agreements, and alerts management of any critical issues. See Public Safety Labor Agreement Compliance for additional information.

Land Development Information Services (LDIS) provides development consulting services and business-related permitting services. They will answer your questions and make sure you are knowledgeable about the procedures and requirements that apply to your project. Previously known as the Development Assistance Center (DAC), the unit was renamed in summer 2022 to better reflect the team's role in the development process.

The Land Management team assists customers with obtaining rights for the use of City right-of-way and easements (streets, sidewalks, alleys, public utilities) through a variety of means depending on the project. These include license agreements (for streetscapes, retention systems, and tower cranes), easement releases, right-of-way encroachments, and right-of-way vacations.

The Land Use Review Division reviews and permits site plan and subdivision applications for compliance with Chapters 25 and 30 of the Land Development Code. 

All private haulers that collect, remove, or transport waste, recycling, and/or organic/compost within the City of Austin for a fee must obtain a private hauler license (City of Austin Code 15-6, Article 3).

A rooming/boarding house is a building that is not a hotel, motel, bed & breakfast, or short-term rental that provides lodging (with or without meals) for seven or more unrelated individuals. A license is required to operate a rooming or boarding house in commercial or residential properties. 

Owners of Short-Term Rentals (STRs) are required to obtain an operating license annually (Ordinance No. 20160223-A.l). This law applies to all properties (including rooms and guest houses) rented for less than 30 consecutive days.

Lobbyists must register with the City Clerk’s office. The office keeps a list of all registered lobbyists and their clients available for public use.