Service | Online | Phone | Contact |
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Parks and facility planningThe PARD planning process includes collaboration with community members to identify desired park or facility uses. These plans (formerly called "master plans") include District and Metropolitan Vision Plans, Concept Plans, Facility Plans, and Facility Expansion Plans (Terms and Definitions). PARD staff also reviews other adopted or recognized plans for consistency with the proposed plans. |
No |
Parks and Recreation | |
Parks and Recreation jobsOur team creates diverse programs and experiences in sustainable natural spaces and public places and offers essential support and maintenance services. |
No |
Parks and Recreation | |
Participate in a City Council meetingThe public can participate in an Austin City Council meeting in two ways: through general public communication or by speaking on specific agenda items.
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No |
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Pay a utility billYour utility bill includes charges for your City of Austin utility services, which may include electricity, water, wastewater, solid waste, drainage, and street service.
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No |
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Pay DSD Code feesView payment options ONLY to the DSD Code Compliance. For payments to other departments, contact that department directly. |
No |
512-974-9142 | Development Services |
Pay onlineGet quick access to a number of departments and services that you can pay online. |
Yes |
3-1-1 | Austin 3-1-1 |
Payment Calculator for the Regional Stormwater Management ProgramPotential applicants for the Regional Stormwater Management Program can use the locked spreadsheet below to estimate the required participation payment for a particular project. Please refer to the instructions tab for information on how to complete the calculator. If you have questions, please email the RSMP team. RSMP Payment Calculator Spreadsheet (Updated Jan. 5, 2024) |
No |
512-974-2501 | Watershed Protection |
Performance measuresSearch and review the performance measure data tracked by City departments. |
Yes |
3-1-1 | Austin 3-1-1 |
Permit for Fitness and Health Instruction in a City ParkA permit is required for regular, instructor-led fitness classes held on City parkland.
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No |
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Permit for Vending or Temporary Concessions in a City ParkA permit is required for any short-term concessions sold on City parkland.
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No |
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Personnel grievancesThe ombudsperson serves as a neutral third-party to provide assistance to resolve non-civil service employee personnel action grievances, workplace environment issues and other human resources-related matters. See Ombudsman Process for additional information. |
No |
3-1-1 | Labor Relations |
Public safety labor agreement trainingThe Labor Relations Office trains city staff and management on the proper interpretation of the components of labor agreements to ensure compliance and on grievance procedures. |
No |
3-1-1 | Labor Relations |
Purchase an APD online crash reportPurchase online crash reports for the Austin Police Department jurisdiction with LexisNexis® Police Reports.
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No |
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Purchasing policies and programsAccess the Austin Finance Online Policies and Programs page to find vendor policies, rules and ordinances. |
Yes |
512-974-2500 | Finance |
Purchasing servicesInformation on services provided by Central Procurement can be found on the City's Austin Finance Online website. |
No |
512-974-2500 | Finance |