Service | Online | Phone | Contact |
---|---|---|---|
Search for code complaint casesCitizen Connect is an online tool (replacing Austin Code & Permit Tracker) which allows searches of complaint cases by address, case number or various region filters. |
Yes |
Code Compliance | |
Sexual Health ClinicThe Sexual Health Clinic at 15 Waller Street (RBJ Health Center, 1st Floor) provides evaluation, diagnosis, and treatment of sexually transmitted infections. Schedule a clinic appointment online or call 512-972-5430. Clinic hours are 8 a.m. - 12 p.m. and 1 - 5 p.m. Monday through Friday. The fee for examination and treatment is $20, which includes all laboratory testing. NOTE: We can only test for Genital Herpes if you have active symptoms. |
No |
512-972-5430 | Health |
Share your ideas online about improving AustinBring your valued voice to the table about a number of topics and initiatives. Visit SpeakUp Austin! to share your ideas and feedback. |
Yes |
3-1-1 | Austin 3-1-1 |
Sidewalk repairNotice a sidewalk in need of repair? Would you like to request that a new sidewalk be added in your area? The Public Works Department is here to help keep our city safe for pedestrians and would like your input. Contact 3-1-1 for details. |
No |
3-1-1 | Transportation |
Small cell permittingSmall cell facilities are low-powered antennas that provide cellular and data coverage to smaller geographic areas, supplementing the larger cellular network and improving service for wireless customers. |
No |
Austin 3-1-1 | |
Smoking violationsSmoking in public places is prohibited in Austin. To report violations, call 3-1-1 or complete the Smoking in Public Places Online Complaint Form. Reports can be made anonymously. |
Yes |
3-1-1 | Health |
Social services at neighborhood centersThe Neighborhood Centers can help low- and moderate-income families in need with free services, including food assistance, job search help, health screenings, fans, and more. |
No |
512-972-5000 | Health |
Special event temporary ground transportation permit – charter busTo add temporary, additional vehicles to an already existing/permitted charter bus fleet to operate during a special event in Austin, you will need one of these permits. The City Code limits the additional vehicles to 100% of the already exiting/permitted fleet. Download the application (PDF). |
No |
512-974-1551 | Austin 3-1-1 |
Spill responseStaff in the Spill Response Program respond to citizen pollution complaints and spills that threaten our creeks or water bodies, 24 hours a day, seven days a week. 512-974-2550 |
No |
512-974-2550 | Watershed Protection |
Stay informed about the Repeat Offender ProgramThe Repeat Offender Program (ROP) was created in 2013 as a rental registration program for properties with multiple code violations. The intent of City Council in passing this ordinance and its amendment was to ensure Austin renters are living in properties that meet minimum health and safety standards. |
No |
Austin 3-1-1 | |
Street bannersCommunity groups and event organizers use street banners as a cost-effective, high-impact, place-based tool for engaging the public, promoting events, raising awareness, and communicating key messages. |
No |
311 | Transportation |
Street name changesA request to change the name of a dedicated street within the City of Austin full purpose jurisdiction can be initiated by a City Council member, city department, or by a property owner with property abutting the street to be renamed. The street name change process involves submittal of an application, payment of a non-refundable processing fee, property owner and governmental entity notifications, and approval from the Austin City Council in the form of an ordinance. In order to bring a street name change request before Council, the following requirements must be met (per City Code 14-5):
Austin Transportation Department
|
No |
3-1-1 | Transportation |
Street repairDid you recently swerve to avoid a pothole? Have you noticed a street in need of maintenance? Contact 3-1-1 to report the issue, and the Public Works Department will take care of it. |
No |
3-1-1 | Transportation |
Submit an IPM planDevelopers: If an IPM plan is required, developers should be informed during the development review process. It is then their responsibility to submit, and comply with, a plan. If the land is then sold, it is their responsibility to communicate the need for the new land owner to abide by the plan. Homeowners: If you own an individual parcel of land that requires a site plan review and no developer or previous owner has submitted an IPM plan, then it is your responsibility to do so. |
No |
512-974-2581 | Watershed Protection |
Swimming pool or spa inspectionsPublic and semi-public pools and spas must be inspected and issued a permit. Complete a Permit and Plan Review Application or call 512-978-0300 for more information. |
No |
512-978-0300 | Health |