3 | A | B | C | D | E | F | G | H | I | J | L | M | N | O | P | R | S | T | U | V | W
Service Online Phone Contact

Search for code complaint cases

Citizen Connect is a new online tool (replacing Austin Code & Permit Tracker) which allows searches of complaint cases by address, case number or various region filters.

Yes
Code Compliance

Share your ideas online about improving Austin

Bring your valued voice to the table about a number of topics and initiatives.

No
3-1-1 Austin 3-1-1

Sidewalk Repair

Notice a sidewalk in need of repair? Would you like to request that a new sidewalk be added in your area? The Public Works Department is here to help keep our city safe for pedestrians and would like your input. Contact 3-1-1 for details.

No
3-1-1 Public Works

Small Cell Permitting

Small Cell facilities are low-powered antennas that provide cellular and data coverage to smaller geographic areas, supplementing the larger cellular network and improving service for wireless customers.

No
Austin 3-1-1

SMBR Outreach

Outreach facilitates department communications regarding services, key initiatives, and special notices. 

See SMBR Outreach programs.

No
512-974-7677 Small and Minority Business

Smoking violations

Smoking in public places is prohibited in Austin.  To report violations, call 3-1-1 or complete the Smoking in Public Places Online Complaint Form.  Reports can be made anonymously.

Yes
3-1-1 Health

Social services at neighborhood centers

The Neighborhood Centers can help low- and moderate-income families in need with free services, including food assistance, job search help, health screenings, fans, and more.

No
512-972-5000 Health

Special Event Temporary Ground Transportation Permit - CHARTER BUS

To add temporary, additional vehicles to an already existing/permitted charter bus fleet to operate during a special event in Austin, you will need one of these permits. The City Code limits the additional vehicles to 100% of the already exiting/permitted fleet. Click here to download the application

No
512-974-1551 Austin 3-1-1

Spill Response

Staff in the Spill Response Program respond to citizen pollution complaints and spills that threaten our creeks or water bodies, 24 hours a day, seven days a week. 512-974-2550

No
512-974-2550 Watershed Protection

Street Banners

Community groups and event organizers use Street Banners as a cost-effective, high-impact, place-based tool for engaging the public, promoting events, raising awareness, and communicating key messages.

No
311 Transportation

Street Name Changes

The street name change process involves submittal of an application, payment of a non-refundable processing fee, property owner and governmental entity notifications, and approval from the Austin City Council in the form of an ordinance.

No
3-1-1 Austin 3-1-1

Street Repair

Did you recently swerve to avoid a pothole? Have you noticed a street in need of maintenance? Contact 3-1-1 to report the issue, and the Public Works Department will take care of it.

No
3-1-1 Public Works

Submit an IPM Plan

Developers If an IPM plan is required, developers should be informed during the development review process. It is then their responsibility to submit, and comply with, a plan. If the land is then sold, it is their responsibility to communicate the need for the new land owner to abide by the plan.

Homeowners If you own an individual parcel of land that requires a site plan review and no developer or previous owner has submitted an IPM plan, then it is your responsibility to do so.

No
512-974-2581 Watershed Protection

Swimming pool or spa inspections

Public and semi-public pools and spas must be inspected and issued a permit. Complete a Permit and Plan Review Application or call 512-978-0300 for more information.

No
512-978-0300 Health