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City Services » City Services

The Customer Service Directory contains information about municipal departments and their services, phone numbers and email addresses. This directory also contains some information about key state, county and federal services useful to residents of the greater Austin area.

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ONLINE SERVICE SERVICE PHONE CONTACT

Valet

A Valet Parking Permit is required for businesses providing on-street valet parking services where the right of way is used for standing, unloading, dropping off or delivery of vehicles.


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Transportation

Vehicle Immobilization (Booting)

The State of Texas allows municipalities to regulate booting as long as local regulations meet certain minimum requirements. Additional informataion can be found at these links: ...

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Transportation

Vendor Assistance

Do you have questions about becoming a City vendor? Access the City's Vendor Connection resource to access additional information and receive help.

512-974-2500

Finance

Vendor Policies, Rules and Ordinances

Access the City's Vendor Connection to find vendor policies, rules and ordinances.

512-974-2500

Finance

Veterans' Preference in Employment Process

Human Resources provides a standardized method by which veterans who do not currently work for the City of Austin may receive special consideration in the interview process. See the Veterans Service Office webpage for more information.

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Human Resources

View airlines and flights out of Austin

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View City Contracts

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View City job openings

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View City Transparency Initiatives

View City transparency initiatives including information about open meetings, Council filings, campaign finance filings, and more. 

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View media and reporter resources

The Media Center is a central hub of information for Austin residents and media about the City of Austin, designed to help keep our community informed and involved in City government.

512-974-2220

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View open data

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View or Report Power Outages

512-322-9100

Austin Energy

View small business resources

Business training, educational events, and coaching to empower entrepreneurs.

512-974-7800

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View swimming pool open hours

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View the City Council District Map

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View the City Council Message Board

512-974-2210

City Clerk

View the City Directory

View the City Directory to locate contact information for a particular City of Austin department. 

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View the City's Strategic Direction Plan

The Austin City Council adopted a strategic direction on March 8, 2018, guiding the City of Austin for the next three to five years. The Austin Strategic Direction 2023 outlines a shared vision and six priority Strategic Outcomes.

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View the permitting and inspection portal

Registered users can find details about their permits, submit most types of applications, pay for permits and fees, schedule inspections and get immediate assistance with our live chat.

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View your trash collection schedule

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