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Service Online Phone Contact

Foster a pet

We rely on foster families to provide love and care to our most at-risk dogs and cats. Fostering is truly lifesaving! Here is everything you need to start a foster application.
No

General Permits

General Permits are a specific type of site development review, permitting, and inspection process for City of Austin Departments and Franchised Utilities. General Permits allow infrastructure improvements, maintenance, and new installations on City of Austin-owned property or within easements dedicated to the City of Austin.

No
Development Services

Get a birth or death certificate

The City of Austin's Office of Vital Records registers births and deaths that occur within the full purpose city limits of Austin. Here is everything you need to get a birth or death certificate at the Office of Vital Records.
No

Get a library card

Your library card lets you check out books and other materials at any of Austin Public Library’s locations and the Digital Library.
No

Get flood protection information and assistance

Is your home or business at risk for flooding? Get information and help from the Watershed Protection department.
No

Get help at neighborhood centers

The City of Austin's Neighborhood Centers help families in need with free services like food help, job search help, health screenings, bus passes, and more.
No

Get help retrieving an item from a storm drain

Get help if you lost your keys, cell phone or other items down a storm drain.
No

Get information before applying for a drainage easement release

Do you have a drainage easement on your property that you would like released? Contact the Watershed Protection Department with a request for information before submitting an application. It may save you money.
No

Get information on City Council meetings

Access the Council Meeting Information Center to access information about the City Council, its meetings and its entities.

No
512-974-2210 City Clerk

Get the latest AUS airport information

Owned and operated by the City of Austin, Austin-Bergstrom International Airport (AUS) is the second-fastest growing, mid-sized airport in the United States.

No
3-1-1 Austin 3-1-1

Get updates sent to your email

Sign up to receive regular emails on a number of topics. Unsubscribe at any time. 

No
3-1-1 Austin 3-1-1

Growth Watch

Growth Watch tracks the trends in development by watching new site plans, subdivisions, and permits and tracking those.

No
512-978-1647 Development Services

Handle a citation

If you get a citation for a traffic or criminal violation filed with the City of Austin Municipal Court, you can look up the case details, pay fines, fees and costs, request a deferral, a hearing or a dismissal.
No

Handle a parking citation

If you received a citation for a parking violation, you can look up the case details, pay associated fines, fees and court costs or request a court hearing online.
No

Homeowner assistance

The City has several programs for homeowners needing affordability and renovation assistance to stay in their homes and avoid foreclosure.

No
512-974-3100 Housing

Immunizations

Vaccinations are available for children (Shots for Tots), adults (Big Shots), persons needing testing or persons having hepatitis. Seasonal flu shots are also available. For an appointment, call 512-972-5520. View information about immunization clinics.

No
512-972-5520 Health

Inspections

No
Development Services

Installation request for outdoor Liquified Petroleum gas

Fire Department approval is required to install a stationary Liquefied Petroleum gas (LP-Gas) aboveground or underground container or LP-Gas cylinder exchange cabinet at commercial businesses, multi-family housing, and one- and two-family dwellings. 

No
3-1-1 Austin 3-1-1

Jurisdictional map

No
3-1-1 Austin 3-1-1

Labor agreement compliance assistance

The Labor Relations Office interprets components of the agreements to initiate new procedures or policies, audits compliance with the agreements, and alerts management of any critical issues. See Public Safety Labor Agreement Compliance for additional information.

No
3-1-1 Labor Relations