City Services

Potential applicants for the Regional Stormwater Management Program can use the locked spreadsheet below to estimate the required participation payment for a particular project. Please refer to the instructions tab for information on how to complete the calculator. If you have questions, please email the RSMP team.

RSMP Payment Calculator Spreadsheet (Updated Jan. 5, 2024)

Search and review the performance measure data tracked by City departments.

A permit is required for regular, instructor-led fitness classes held on City parkland.

A permit is required for any short-term concessions sold on City parkland.

The ombudsperson serves as a neutral third-party to provide assistance to resolve non-civil service employee personnel action grievances, workplace environment issues and other human resources-related matters. See Ombudsman Process for additional information.

The Labor Relations Office trains city staff and management on the proper interpretation of the components of labor agreements to ensure compliance and on grievance procedures.

Purchase online crash reports for the Austin Police Department jurisdiction with LexisNexis® Police Reports.

Access the Austin Finance Online Policies and Programs page  to find vendor policies, rules and ordinances.

Information on services provided by Central Procurement can be found on the City's Austin Finance Online website.

You can register to become a vendor for the City on the Austin Finance Online website.

Austin’s Parks and Recreation Department offers many activities, from summer camps and swimming lessons to ceramics and dance. Here’s how to sign up!

Through the support of Austin Public Health, free diabetes prevention and management classes are offered in multiple locations, including virtually, for Austin/Travis County residents.

Register your bicycle with APD. Once registered, it will remain in the system until you let us know it has been disposed of.

City code requires proper addressing of boat dock structures on Lake Austin, Lady Bird Lake, and Lake Walter E. Long. The City of Austin's Boat Dock Registration Program improves boat dock visibility for public safety personnel when responding to emergency calls for service.

Search online for vendors registered with the City of Austin.

Report a code violation by calling 3-1-1, using the 3-1-1 app, or submitting a report online. You can always report anonymously. For more information on code violations, please refer to the DSD Code Compliance list of common code violations or search Austin's Code of Ordinances.

Code violations such as tall weeds/grass, trash, or debris, may contribute to a rodent problem. Report rats and other rodent issues to Austin 3-1-1.

Smoking in public places is not allowed in Austin. To report violations, call 3-1-1 or complete the online complaint form. Reports can be made anonymously.

Report a spill or pollution entering Austin's storm drains or waterways to 3-1-1. Field investigators respond to your reports 24 hours a day, seven days a week.

Ground transportation includes all vehicle-for-hire services such as taxi, pedicab, shuttle service, limousine service, charter service, electric low-speed vehicles, group cycle, horse-drawn carriage, and touring/sightseeing companies. You can report an issue online or by email.