Austin Equity and Inclusion
Government
Problems and complaints
Have an accessibility concern or complaint about a City service, program, or facility? You can file it with the Office of Civil Rights.
Austin Public Library
Activities
Your library card lets you check out books and other materials at any of Austin Public Library’s locations and the Digital Library.
Austin Energy
Financial
Utilities
Your utility bill includes charges for your City of Austin utility services, which may include electricity, water, wastewater, solid waste, drainage, and street service.
Austin Police
Public safety
Purchase online crash reports for the Austin Police Department jurisdiction with LexisNexis® Police Reports.
Austin Police
Public safety
Transportation
Register your bicycle with APD. Once registered, it will remain in the system until you let us know it has been disposed of.
Austin Public Health
Public safety
Smoking in public places is not allowed in Austin. To report violations, call 3-1-1 or complete the online complaint form. Reports can be made anonymously.
Austin Transportation and Public Works
Problems and complaints
Transportation
Ground transportation includes all vehicle-for-hire services such as taxi, pedicab, shuttle service, limousine service, charter service, electric low-speed vehicles, group cycle, horse-drawn carriage, and touring/sightseeing companies. You can report an issue online or by email.
Austin Fire
If you're a property owner, business operator, or developer, you may need to schedule a fire inspection during permitting or to confirm code compliance.
Austin Public Health
Building
All public and semi-public aquatic facilities must meet safety guidelines before use. Here, you'll find out what needs to be done to pass a safety inspection and get a permit to operate.