City Services

The Annual Comprehensive Financial Reports  for the City of Austin are available. The archives are of prior reports.

Please note: The electronic report is identical to the printed version of the document. The report has not been updated for developments subsequent to the date of the independent auditor's report.

The Development Process Team helps homeowners and small businesses navigate the development process. The Development Process Team answers questions about permits and City code, connects customers with technical experts across the City, and offers helpful tools and resources for customers who may be less familiar with the permitting and development process. 

Learn about free nutrition or diabetes education classes, available at locations throughout Travis County.

Call 3-1-1 to report flooding, erosion and other drainage problems such as debris blocking the flow of water in a creek, a clogged inlet or culvert, standing water in a pond (for more than 72 hours) or high vegetation.

Do you have a drainage easement on your property that you would like released? Please email us with a request for information before submitting an application. It may save you money. Applications are on the  Development Services Department’s Land Management webpage.

The City Clerk's office provides a database of candidates and voting statistics for the City's elections from 1840 to the present. You may access it by candidate name or election date.

The Office of the City Clerk is responsible for managing municipal elections and has a variety of resources for both the general public and candidates running for office.

Email all Austin City Council members from a single online form here.

Email COAVOE@austintexas.gov with a written request for Verification of Employment (VOE) or Verification of Income (VOI). To fax a VOE request the Records Fax Number is 512-974-3214. Or call 512-974-3417 to verbally verify employment of current and previous City employees. For more information, see our contact information on the Human Resources Records Division page.

The Expedited team includes specialized reviewers that represent the following review disciplines: Building, Mechanical, Plumbing, Electric, Structure, Fire, Health, Industrial Waste, Arborist and Zoning. Applicants and their consultants will attend a pre-scheduled, single-review session with the Expedited team ready to make on-the-spot decisions and changes as needed. Contractors and owners will be encouraged to attend the review session. If the plans meet the respective codes and ordinances, permits can be issued following the review session.

Download the current expiring contracts list to view a list of contracts that will be expiring.

View interactive web maps for the City of Austin.

The Parks and Recreation Department's Office of Special Events coordinates reservations and filming requests at a number of facility and picnic sites within the Austin parks system. Contact the office at 512-974-6797 to set up a facility reservation.

You can file a citizen complaint about insurance violations, noisy animals, traffic code, city code, and criminal violations.

This service is for anyone who has had or witnessed an interaction with the Austin Police Department (APD) and wants to provide feedback. It is administered by the Office of Police Oversight (OPO), which is impartial and separate from the APD. File a complaint about the Austin Police Department online, over the phone, in person, or by mail. You do not have to provide your contact information.

The Texas Public Information Act (Texas Government Code, Chapter 552), gives you the right to access government records. Request City records here.

The APD’s online incident reporting system allows you to report a criminal incident to the Police Department. Entries into this system are for incidents that are not in progress and that present no threat of immediate harm to anyone.

The Health Department provides many health screening services, including Hepatitis, Tuberculosis, Sexually Transmitted Diseases, and HIV/AIDS.

The Fiscal Surety Office accepts, monitors, and releases fiscal surety payments for improvements to environmental, health, safety controls, and public infrastructure.

Is your home or business at risk for flooding? Our staff is available to meet with you and discuss your situation and strategies to reduce damages. Email us or call 512-974-2843.