Consumer and business resources
Claims payments and information
Learn how to make a payment, dispute a claim, or file a claim against the City.
Consumer resources
Find resources to learn how to manage a budget, pay down debt, and build credit; learn new job skills, earn a GED or certificate, take a computer or ESL class.
Credit Access Business compliance
Learn about Credit Access Business (CAB) restrictions to reduce predatory lending practices and register or renew a compliance certification.
Utility assistance
The Financial Services Department provides assistance to customers of gas and electric utility (other than Austin Energy) with complaints, questions, and concerns.
Unclaimed property
Every year, City departments report unclaimed cash and valuables, from uncashed checks, deposits, refunds, over-payments or any other transactions creating a credit balance. If the City of Austin is holding property belonging to you, the Treasurer of the City of Austin wants to help you get your property back.
City Facilities and Property
Real estate
Search City-owned property, make inquiries about City-owned properties for lease, and learn where to find information about private property matters, such as home buyer or renter assistance.