Service | Online | Phone | Contact |
---|---|---|---|
Report a drainage, erosion, or open waterway problemPlease call 3-1-1 and provide a location and description of the issue. An investigator will visit the location and assess the situation to determine if a workgroup should be assigned. |
No |
3-1-1 | Watershed Protection |
Report an issue with a ground transportation providerGround transportation includes all vehicle-for-hire services such as taxi, pedicab, shuttle service, limousine service, charter service, electric low-speed vehicles, group cycle, horse-drawn carriage, and touring/sightseeing companies. You can report an issue online or by email.
|
No |
||
Representing the City in labor negotiationsThe Labor Relations Office represents the City in negotiations related to wages, hours and terms of employment with public safety employees' associations. |
No |
3-1-1 | Labor Relations |
Request a lien payoffIf you need a lien payoff in Austin, TX on a property in Travis County, download the request form and email your completed request to codepayoff@austintexas.gov. |
No |
3-1-1 | Austin 3-1-1 |
Request a speaker from DSD Code ComplianceIf you would like to have a Code inspector or speaker attend your neighborhood association meeting or community event, please complete our online form at least one week prior to the event. |
Yes |
3-1-1 | Austin 3-1-1 |
Request employment verificationVerify the employment of a current or former City of Austin employee by email, fax, or phone.
|
No |
||
Request public information or recordsThe Texas Public Information Act gives you the right to access all government records, except where certain exceptions apply. The public information officer may not ask you why you want the records. Visit the Austin Public Records Center to request public records online. |
Yes |
3-1-1 | Austin 3-1-1 |
Reserve Parkland for Commercial UseThe department has observed a growing demand for use of City parklands by a variety of private commercial entities. Go to the Commercial Use of Dedicated Parkland web page. |
No |
512-974-6718 | Parks and Recreation |
Residential services overviewFormerly Solid Waste Services, Austin Resource Recovery provides a wide range of residential services designed to transform waste into resources while keeping our community clean. |
No |
3-1-1 | Austin 3-1-1 |
Restaurant inspection scoresFood establishments in Austin are inspected twice a year to evaluate proper food handling to ensure food safety. Inspection scores are posted online for public review. |
Yes |
512-972-5000 | Health |
Retrieval of items from storm drainsLost your keys or cell phone down an inlet? Call 3-1-1, and we may be able to send a representative to retrieve your item. |
No |
3-1-1 | Watershed Protection |
Right of Way Management ServicesServices offered by the Right of Way Management Division include Permitting, DAPCZ Project Coordination, Traffic Control Plan/Review, Utility Coordination, Safety and Mobility in the ROW, and Code Compliance. |
No |
512-974-7828 | Transportation |
Rodent controlTo report a problem with rats, contact us at 512-978-0370 or by email. See Vector Control for more information. |
No |
512-978-0370 | Health |
Schedule a drop off at the Recycle & Reuse Drop-off CenterThe Recycle and Reuse Drop-off Center accepts items to be recycled, reused, or safely discarded. Make an appointment to drop off or pick up items.
|
No |
||
Search for a warrantSearch for an active warrant in the Austin Police Department Warrant List.
|
No |
||
Search for code complaint casesCitizen Connect is an online tool (replacing Austin Code & Permit Tracker) that allows searches of complaint cases by address, case number or various region filters. |
Yes |
512-974-2633 | Development Services |
Search Police ReportsSearch the APD Incident Report database for public police reports.
|
No |
||
Search the registered sex offenders databaseSearch for persons in the Texas Department of Public Safety (DPS) public sex offender database using geographical information or names.
|
No |
||
Sexual Health ClinicThe Sexual Health Clinic at 15 Waller Street (RBJ Health Center, 1st Floor) provides evaluation, diagnosis, and treatment of sexually transmitted infections. Schedule a clinic appointment online or call 512-972-5430. Clinic hours are 8 a.m. - 12 p.m. and 1 - 5 p.m. Monday through Friday. The fee for examination and treatment is $20, which includes all laboratory testing. NOTE: We can only test for Genital Herpes if you have active symptoms. |
No |
512-972-5430 | Health |
Share your ideas online about improving AustinBring your valued voice to the table about a number of topics and initiatives. Visit SpeakUp Austin! to share your ideas and feedback. |
Yes |
3-1-1 | Austin 3-1-1 |