Our Mission
To provide safe journeys to the world, economic opportunity to our community, and be the employer of choice.
Our Vision
Gateway to the world for all — the AUS way every day.
Our Promise
In response to the COVID-19 pandemic, our AUS Promise commits to put people first and provide a safe and enjoyable experience for all AUS employees, customers, and partners.


AUS's lost and found department is located at the west end of baggage claim, past carousel #1. Open 7 days a week from 7:00a.m. to 5:00p.m. For items lost in the Barbara Jordan Terminal, please submit a Lost Item Report Form: Lost Item Form. For items left at the security checkpoints or on an airplane, please visit our Lost & Found page.



The Airport Ambassador Program is a volunteer organization designed to provide exceptional customer service to airport passengers and visitors. Interested individuals may contact us via email at volunteeratabia@FlyAustin.com
or call 512-530-6302.

Existing conditions, aviation demand forecasts, development options, and environmental evaluations may be found in the Airport Master Plan.

Community Outreach

Community outreach includes feeding the hungry through our Food Rescue Program, hosting Honor Flights for veterans and Wings for All. Our airplane float is in local parades and events and we partner with Del Valle schools through mentoring, Build-A-Backpack, clothing drives and Adopt a Family.

Austin is one of the most livable cities in the country and we want to keep it that way. From its beginning, Austin-Bergstrom International Airport has worked to reduce its impact on the environment by recycling, using alternative fuels, reducing electric and water consumption, and building with recycled materials.
Financial Information



