Owned and operated by the City of Austin, Austin-Bergstrom International Airport is one of the fastest-growing airports in the United States. Austin-Bergstrom is also an economic engine in Central Texas, supplying over 74,000 direct and indirect jobs in the Central Texas region.
To reach the airport, please call 512-530-2242.
Our Mission
To provide safe journeys to the world, economic opportunity to our community, and to be the employer of choice.
Our Vision
Gateway to the world for all — the AUS way every day.
Terminals
All airlines except Allegiant and Frontier operate from the main Barbara Jordan Terminal. Allegiant & Frontier travelers are encouraged to park on-site in the South Terminal's parking lot. There is a shuttle bus service between the South Terminal and Barbara Jordan Terminal. Pick up & drop off is every 20 minutes.
The Barbara Jordan Terminal is located at 3600 Presidential Blvd, Austin, TX 78719.
The South Terminal is located at 10000 Logistics Ln, Austin, TX 78719.
Report a Safety Issue
AUS is committed to the safety of its passengers, employees, and stakeholders. To report an aviation safety concern, perceived hazard or potentially unsafe behavior or condition at AUS, please complete this Safety Reporting Form and we will investigate the concern.
If you are experiencing a real-time emergency, please call 911.
Lost and Found
AUS has a Lost and Found to help unite travelers with their items left behind in the terminal, parking lots or garages.
To report a lost item, please complete the Lost Item Report Form: Lost Item Form
AUS lost and found department is located in Baggage Claim behind Carousel 1, on the right wall.
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Hours of Operation:
Open 7 days a week from 7:00 a.m. to 10:00 p.m.
Phone: 512-530-5678 or 512-530-2242. If you leave a message, please leave your name, contact phone number and a brief description of the lost item. Items lost at the South Terminal will be transported to the main terminal's Lost & Found, and it will take 24 hours to arrive there.
For items left at the TSA security checkpoint, contact TSA Lost and Found at 512-386-2015.
For items left on the plane or lost checked luggage, please contact your airline.
Airport Leadership
Austin-Bergstrom International Airport (AUS) is owned and operated by the City of Austin. We are the Department of Aviation which reports to the Austin City Manager’s Office. Our role as the Department of Aviation is to oversee and manage all airport operations, development, airline and aviation industry relationships, finances and external affairs.
Airport Ambassador Volunteer Program
The Airport Ambassador Program is a volunteer organization designed to provide exceptional customer service to airport passengers and visitors. Visit our Airport Ambassador webpage to learn more. Interested individuals may contact us via email at volunteeratabia@FlyAustin.com or call 512-530-6302.
Financial Information & Minimum Standards
- Airport System Revenue Bonds
- FY2025 AU Airline Rates and Charges - effective October 1st, 2024
- AUS Airline Rates and Charges
- Learn the rules of minimum standards for operation at AUS
- The Department of Aviation is currently suspending its solicitation policy so that a new policy can be created that is in line with City Rules and Regulations.
News and Information
AUS 2040 Master Plan
Airports use master plans to take a comprehensive look at the airport facility, the airport's operations, the airport's existing infrastructure, and passenger forecasts to identify future development. Austin-Bergstrom International Airport finalized its own 20-year plan in 2019.
Visit the AUS 2040 Master Plan webpage to access the full Plan.
Airport History
RECENT NEWS
