
Park at AUS | Bus/Transit | Rideshare | Taxis | Rental Cars | Other Services | Information for GT Providers | Parking for Allegiant & Frontier Passengers | Cell Phone Lot
Passenger Drop-Off
AUS is busy! Both the upper and lower level roadways are open for passenger drop-off. People dropping passengers off are encouraged to use whichever level has the least amount of congestion. Passengers getting dropped off on the lower level/arrivals can take the elevator, escalator or stairs up to ticketing and TSA security.
If you require assistance, such as wheelchair service or an escort to your gate, please provide advance notice to your airline; they will assist you through the airport and the screening queue line. Visit our Accessibility page for more information.
Park at AUS
Customers can choose from Economy Lot parking or one of our two parking garages. To see real-time parking availability, rates, and to book a parking spot ahead of time, visit ABIAParking.com. On-site parking at AUS is managed by ABIA Parking.
AUS Cell Phone Waiting Lot
The Barbara Jordan Terminal cell phone lot is available 24/7 for drivers waiting to pick up arriving passengers and is located at 2901 Spirit of Texas Drive. Click here to learn more about amenities and vendors at the AUS Cell Phone Waiting lot.
You can also monitor flight arrival/departure times on your phone or device.
Transit/Bus Service
CapMetro is Austin's public transportation provider, operating buses, MetroRail, and more. Passengers traveling to Austin-Bergstrom International Airport can take Capital Metro's high-frequency Route 20. For more information, visit CapMetro.org or call 512-474-1200.
Rideshare and Taxis
Rideshare and taxi drop-off for passengers flying out use the upper level/departures curbside for passenger drop-off.
Rideshare and taxi pick-up for passengers flying into Austin is located under the Consolidated Rental Car Facility, just north or behind the Red Garage. Click here to see a map of rideshare pick-up from baggage claim.
Accessible rideshare pick-up
For passengers with mobility assistive devices such as wheelchairs, scooters, or crutches, or those who need additional mobility assistance, the Mobility Assistance Zone is free and open daily 7 a.m. to 2 a.m. for Wheelchair Accessible Vehicles, taxis and rideshares. Please visit our Accessibility webpage to learn about the Mobility Assistance Zone.
Take the tram to rideshare pick-up
AUS has 2 tram services for passengers to easily get to the rental car facility and rideshare/tax pick-up areas:
- Red Garage First Floor to Rideshare Tram
- The rideshare tram picks travelers up from both entrances of the Red Garage on the first floor. The first floor of the Red Garage is easily accessible from Baggage Claim.
- Mobility Tram Pilot - Red Garage Third Floor to Rental Car Facility & Rideshare Tram
- The Mobility Tram is located on the third floor of the Red Garage – just across the pedestrian walkway from the departures/upper level of the terminal. This tram takes travelers across the Red Garage to the Rental Car Facility entrance and offers another easy way to access rideshare pick-up. From the Rental Car Facility front doors, take the elevator or stairwell to your left down to the second floor for rideshare pick-up.
- Hours of operation (subject to change): Every day (Mon–Sun) from 4 am–8:00 pm (CST)
- View the Mobility Tram pick-up location on the AUS digital map.
Rental Car Companies
Advantage Rent A Car: 1-800-777-5500 Alamo: 737-484-3886 Avis Car Rental: 512-356-3510 Budget Rent A Car: 512-356-3519 Dollar Car Rental: 512-530-2277 Enterprise Rent-A-Car: 737-484-3902 E-Z Rent A Car: 512-969-6922 FOX Rent A Car, 855-571-8410 Hertz Car Rental: 512-247-7250 National: 737-484-3885 Payless Car Rental of Austin: 512-356-5295 Thrifty Car Rental: 512-530-6811 |
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Other Ground Transportation Services at AUS
- Shuttles
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Carter Transportation (formerly known as Super Shuttle):
- Airport Reservations: 1-512-BLUE VAN (258-3826) Sales: 512-929-3900 ext. 4 (after hours use ext. 2)
Airport Transportation | Caring Hands2 Shuttle, LLC | Georgetown
- 737.235.1076, info@cartertransportationaustin.com
- Limousine Services
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- 4Leaf Limo: 512-633-0004
- 512Limos.com: (512)-775-4309
- AAA Limousine: 512-833-5466
- ABC Limousines of Austin: 512-656-7161
- Ace Limos: 512-259-5466
- AJL International: 800-546-6508
- Alvin's Limousine: 512-947-4552; Fax: 512-491-0462
- Austin Premier Transportation: 512-669-9328
- Austin Private Car Service: 512-765-4410
- Boulevard Chauffeur: 512-704-4447
- Capital City Limo of Austin: 512-413-1068
- Carey Limousine: 512-929-5009
- Corporate Transportation Associates: 512-222-3209
- Crown Limousine Services: 512-250-5466; Fax: 512-257-2920
- Echelon Limousine: 512-219-9447; Fax: 512-597-0629
- Elegant Limousine and Charter: 512-477-5466
- Elektrica Limo: 512-236-5668
- Carter Transportation/ExecuCar - (512) 929-3900 Ext 3
- ExecuCar of Austin: 512-929-3900 #2 or 800-410-4444
- Fresch Limousine Service: 512-632-6134
- H&L Limo LLC: 512-584-3392
- J and I Transportation : 512-825-0652
- Johnston Transportation Austin: 817-682-3110
- Krystal Luxuries, LLC: 512-944-8470
- Krystal Transportation: 210-496-5466
- Lakeway Executive Transportation: 512-261-1515
- Limos of Austin: 512-345-5466
- Lone Star Black Car Lone Star Limo: 512-291-1222
- Lux Limo & Black Car: 512-215-4971
- M&M Austin Limousine: 512-577-1003
- MS Luxury VIP Transportation, LLC:888-285-7779
- Nikko's Transportation Service, LLC: 866-571-5466
- One World Limo: 512-293-7630
- Premium Limousine: 512-834-8000; Fax: 512-342-9973
- R&R Limousine & Bus: 512-947-7433
- Ross Elite Chauffeur Service: 512-580-6611
- Royal Executive Transportation: 512-989-7272; Fax: 512-990-5656
- Roy's Limousine: 512-293-1494
- Sedan's, Inc.: 512-372-9000; Fax: 512-372-9099
- Texas Pride Limousine: 512-701-9323
- TopRideLimo: 512-705-6065
- Uptown Valet and Transportation: 512-343-5466; Fax: 512-343-5468 Walker Productions, Inc.: 512-589-1144
- Charter Services
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- Aero-Nautical Services (ANS Airport Shuttle): 254-690-6725; Fax: 254-690-1323
- AJE Transportation Charters: 512-296-7871
- Austin Brewery Tours: 512-412-9268
- Banks Bus Line: 512-840-1245
- Clark Travel: 512-365-1511
- Corporate Services International: 512-736-9600
- ETI Transportation: 210-599-9999
- Flash Transportation: 512-868-1000
- Ground Shuttle: 855-303-4415
- Icon Charter Services: 512-917-0555
- J & G Citywide Express: 512-786-8131
- Killeen Express Shuttle: 254-338-7788
- Lone Star Express: 254-423-5653
- Moon’s Texas Shuttle - 361-947-7444
- R&R Limousine & Bus: 512-947-7433
- Road Runner Charters: 512-960-4813
- Shire Charter: 512-796-6059
- Towncar Shuttle: 512-826-2868 SuperShuttle:
- Airport Reservations: 1-800-BLUE VAN (258-3826)
- Groups and Charters: 512-929-3900 ext. 4 (after hours use ext. 2)
- AusSales@supershuttle.net
Getting Around Austin
Discover transportation options in Austin with GetThereATX.com – the ultimate resource to discovering easy, fast and more sustainable ways to travel around Austin. | ![]()
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Information for Ground Transportation Providers Information for Ground Transportation Providers
How To Pick Up Your Ride App & Taxi Passengers at AUS
Ground Transportation Rules
Ground Transportation Permit Application
1. COMPANY
- HOW TO CHECK ACCOUNT BALANCE.
- HOW TO CONNECT GATEKEEPER TO ONLINE PAYMENT SYSTEM.
- QUICKPAY INSTRUCTIONS.
2. GENERAL LINKS
- HOW TO REGISTER A TAXI.
- HOW TO LOGIN INTO GATEKEEPER IF YOU REGISTERED.
- HOW TO REMOVE OR ADD VEHICLE.
- HOW TO SUBMIT SPECIAL REQUEST
3. TAXI