| Service | Online | Phone | Contact |
|---|---|---|---|
Request a lien payoffIf you need a lien payoff in Austin, TX on a property in Travis County, download the request form and email your completed request to codepayoff@austintexas.gov. |
No |
3-1-1 | Austin 3-1-1 |
Graffiti removalContact 3-1-1 to have graffiti removed on public property. For more information, see Graffiti Removal. If you see graffiti in progress, call 9-1-1. |
Yes |
3-1-1 | Austin 3-1-1 |
Share your ideas online about improving AustinBring your valued voice to the table about a number of topics and initiatives. Visit SpeakUp Austin! to share your ideas and feedback. |
Yes |
3-1-1 | Austin 3-1-1 |
Stay informed about the Repeat Offender ProgramThe Repeat Offender Program (ROP) was created in 2013 as a rental registration program for properties with multiple code violations. The intent of City Council in passing this ordinance and its amendment was to ensure Austin renters are living in properties that meet minimum health and safety standards. |
No |
3-1-1 | Austin 3-1-1 |
Child care servicesIn partnership with the Austin/Travis County Success By Six Coalition, the City works to ensure families have access to high-quality early learning options that meet their needs. Additionally, the City works with Texas Rising Star 4-Star providers through Workforce Solutions Capital Area Child Care Services (CCS) to provide subsidized child care for eligible families. |
No |
3-1-1 | Austin 3-1-1 |
Parking servicesView the Parking Division services to find information about valet parking, chauffeur permits, limousine and taxicab permits and ground transportation services. |
No |
3-1-1 | Transportation |
Construction design and technical resourcesThe following resources are available for contractors, designers, and consultants: |
No |
3-1-1 | Austin 3-1-1 |
City social media accountsFind the most popular social networks for City departments, services, and initiatives in one spot. |
Yes |
3-1-1 | Austin 3-1-1 |
Retrieval of items from storm drainsLost your keys or cell phone down an inlet? Call 3-1-1, and we may be able to send a representative to retrieve your item. |
No |
3-1-1 | Watershed Protection |
Commercial collection servicesAustin Resource Recovery provides cart-based trash and recycling collection services for some small businesses in residential areas that do not require dumpsters. Most businesses, however, choose a private hauler for their landfill trash, recycling or composting services. Additionally, Austin Resource Recovery manages a commercial trash and recycling contract for businesses located in the Downtown Austin Service District. |
No |
3-1-1 | Resource Recovery |
Explore GIS mapsView interactive web maps for the City of Austin. |
No |
3-1-1 | Austin 3-1-1 |
Street repairDid you recently swerve to avoid a pothole? Have you noticed a street in need of maintenance? Contact 3-1-1 to report the issue, and the Public Works Department will take care of it. |
No |
3-1-1 | Transportation |
View ways to participate in the CityAttending a City Council meeting or contacting your representative are only a couple of ways to impact your local government. The City of Austin provides some alternative ways to participate. |
No |
3-1-1 | Austin 3-1-1 |
Music ProclamationsThe City of Austin is incredibly proud of our local music culture, and every Austin City Council meeting includes live Music Proclamation Day performances during the lunch hour, which is broadcasted live on ATXN.tv. Performers are bestowed the honor of a “Music Proclamation Day” with an accompanying certificate and their band name permanently included in the City calendar. These musicians will have their own City of Austin “Day” for the rest of their lives, and many have annual celebrations of their day with fans and supporters. To be considered, contact your City of Austin Council Member or the Mayor to make a request. To determine your Austin Council District, look up your home address, then contact the corresponding Austin City Council Member's office. Contact Greg Gonzalez for details. Learn about other City of Austin Music Performance Opportunities for Austin-area musicians and bands. |
No |
3-1-1 | Economic Growth |
File a Public Information RequestThe Texas Public Information Act (Texas Government Code, Chapter 552), gives you the right to access government records. Request City records here. |
Yes |
3-1-1 | Austin 3-1-1 |
Request a speaker from DSD Code ComplianceIf you would like to have a Code inspector or speaker attend your neighborhood association meeting or community event, please complete our online form at least one week prior to the event. |
Yes |
3-1-1 | Austin 3-1-1 |
Pay onlineGet quick access to a number of departments and services that you can pay online. |
Yes |
3-1-1 | Austin 3-1-1 |
Drainage concerns and maintenanceCall 3-1-1 to report flooding, erosion and other drainage problems such as debris blocking the flow of water in a creek, a clogged inlet or culvert, standing water in a pond (for more than 72 hours) or high vegetation. |
No |
3-1-1 | Austin 3-1-1 |
Sidewalk repairNotice a sidewalk in need of repair? Would you like to request that a new sidewalk be added in your area? The Public Works Department is here to help keep our city safe for pedestrians and would like your input. Contact 3-1-1 for details. |
No |
3-1-1 | Transportation |
View City contact informationHow to contact the City, including departmental addresses and phone numbers. |
No |
3-1-1 | Austin 3-1-1 |