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Service Online Phone Contact

Report an issue with a ground transportation provider

Ground transportation includes all vehicle-for-hire services such as taxi, pedicab, shuttle service, limousine service, charter service, electric low-speed vehicles, group cycle, horse-drawn carriage, and touring/sightseeing companies. You can report an issue online or by email.
No

Representing the City in labor negotiations

The Labor Relations Office represents the City in negotiations related to wages, hours and terms of employment with public safety employees' associations.

No
3-1-1 Labor Relations

Learn about MBE/WBE contract monitoring

Compliance monitors and enforces the City of Austin’s MBE/WBE program rules.

This review process includes reviewing solicitations, setting project goals, collaborating with a project manager to identify scopes of work, and verifying compliance plan information submitted by bidders and proposers on all phases of a project.

Compliance also conducts site audits, reviews payment requests, facilitates performance and payment issues, and determines final compliance with the program.

No
512-974-7600 Small and Minority Business

Conflict of interest questionnaire

Businesses and individuals doing business with the City need to file conflict of interest questionnaires with the City Clerk's office when a relevant conflict exists. The filed forms are online for public access.

No
512-974-2210 City Clerk

Apply for a City job

Join our team! Here’s everything you need to apply for a job with the City of Austin. 

No
512-974-3210 Human Resources

Inspections

No
Development Services

Request employment verification

Verify the employment of a current or former City of Austin employee by email, fax, or phone.
No

Rodent control

To report a problem with rats, contact us at 512-978-0370 or by email. See Vector Control for more information.

No
512-978-0370 Health

Apply for energy efficiency rebates

Are you a homeowner, resident, large or small business owner, or a property manager? Austin Energy offers rebates and incentives that help lower bills and increase energy savings.

No
512-482-5346 Austin Energy

Austin Center for Events

The Austin Center for Events is a collaborative assembly of agencies designed to streamline special event permitting on public and private property. ACE is anchored by teams from Transportation, Parks, Music, Police, Fire, EMS, Code, ARR, Development Services and partner agencies, and works closely with event organizers to guide them through the permitting process.

No
Austin 3-1-1

Foster a pet

We rely on foster families to provide love and care to our most at-risk dogs and cats. Fostering is truly lifesaving! Here is everything you need to start a foster application.
No

Jurisdictional map

No
3-1-1 Austin 3-1-1

Water quality protection publications

Use our online application to search for water quality protection publications.

No
3-1-1 Austin 3-1-1

Public notices

The City Clerk will post public notices, including Rule Postings, Election Notices, Firefighter, Police Officer, and EMS Personnel Civil Service Commission Notices, and other public notices.

No
512-974-2210 City Clerk

Purchasing services

Information on services provided by Central Procurement can be found on the City's Austin Finance Online website.

No
512-974-2500 Finance

Apply for a vehicle immobilization (booting) service license

The City of Austin regulates booting within City limits. Apply for a vehicle immobilization service license to allow your company to boot vehicles that violate parking regulations.
No

Labor agreement compliance assistance

The Labor Relations Office interprets components of the agreements to initiate new procedures or policies, audits compliance with the agreements, and alerts management of any critical issues. See Public Safety Labor Agreement Compliance for additional information.

No
3-1-1 Labor Relations

Information on accessibility issues and laws

The office dispenses information and referral services to the general public, businesses, and organizations. See the Americans with Disabilities Enforcement Program.

No
512-974-3256 Human Resources

Residential services overview

Formerly Solid Waste Services, Austin Resource Recovery provides a wide range of residential services designed to transform waste into resources while keeping our community clean.

No
3-1-1 Austin 3-1-1

View your recycling, composting and trash schedule

Use My Schedule to get a personalized collection calendar for all residential curbside services. You can add your schedule to Google, iCal, or Outlook, or you can print it. You can also sign up for email,  app or phone call reminders and alerts. Use the tool online or download the new Austin Recycles App for your Apple or Android device. 

No
3-1-1 Austin 3-1-1