Service | Online | Phone | Contact |
---|---|---|---|
Handle a parking citationIf you received a citation for a parking violation, you can look up the case details, pay associated fines, fees and court costs or request a court hearing online.
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No |
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Monitor City of Austin ADA complianceThe coordinator conducts annual ADA onsite visits with City departments to review accessibility issues, training needs and initiatives. |
No |
512-974-3256 | Human Resources |
Floodplain maps |
No |
512-974-2843 | Watershed Protection |
File a police reportFile a police report to report offenses and non-emergency crimes – crimes that are no longer in progress and present no immediate threat to anyone.
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No |
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Apply for Disadvantaged Business Enterprise (DBE) certificationDisadvantaged Business Enterprise and Airport Concession Disadvantaged Enterprise (ACDBE) is a certification for small, minority- and/or women-owned businesses that are socially or economically disadvantaged. A DBE/ACDBE certification increases opportunities for individuals wanting to do business with the Texas Department of Transportation (TxDOT) and other State agencies receiving federal funds from the U.S. Department of Transportation (DOT) and the Federal Aviation Administration. |
No |
512-974-7645 | Small and Minority Business |
Alarm administrationThe City of Austin has adopted laws regulating the operation of alarm systems. The City of Austin requires an alarm permit for each residence or business that operates an alarm system in the Austin Police Department jurisdiction. The Alarm Permit Ordinance is administered by the City of Austin Development Services Department. |
No |
512-974-5730 | Development Services |
Stay informed about the Repeat Offender ProgramThe Repeat Offender Program (ROP) was created in 2013 as a rental registration program for properties with multiple code violations. The intent of City Council in passing this ordinance and its amendment was to ensure Austin renters are living in properties that meet minimum health and safety standards. |
No |
3-1-1 | Austin 3-1-1 |
Permit for Vending or Temporary Concessions in a City ParkTemporary Concession permits are issued at stand-alone park locations where short-term or single day concession needs arise that benefit an activity or the public at the requested park location.
• Concession approvals (permits) are required and issued to applicants for commercial activity requests (vending, merchandise sales, etc) in the park system.
• Concession permits are NOT issued for vendors to vend outside or near permitted special events where organizers typically coordinate vendors inside their permitted grounds and spaces.
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No |
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Payment Calculator for the Regional Stormwater Management ProgramPotential applicants for the Regional Stormwater Management Program can use the locked spreadsheet below to estimate the required participation payment for a particular project. Please refer to the instructions tab for information on how to complete the calculator. If you have questions, please email the RSMP team. RSMP Payment Calculator Spreadsheet (Updated Jan. 5, 2024) |
No |
512-974-2501 | Watershed Protection |
Parking servicesView the Parking Division services to find information about valet parking, chauffeur permits, limousine and taxicab permits and ground transportation services. |
No |
3-1-1 | Transportation |
Child care servicesIn partnership with the Austin/Travis County Success By Six Coalition, the City works to ensure families have access to high-quality early learning options that meet their needs. Additionally, the City works with Texas Rising Star 4-Star providers through Workforce Solutions Capital Area Child Care Services (CCS) to provide subsidized child care for eligible families. |
No |
3-1-1 | Austin 3-1-1 |
Transportation partnersThe Austin Transportation Department is one of several governmental departments and agencies responsible for building, maintaining, and planning transportation in Austin. Here is a list of our partners and a little bit about what they do. |
No |
512-974-1150 | Transportation |
AFD permitsThe Austin Fire Department is responsible for issuing several different kinds of permits. |
No |
Fire | |
View crime statisticsView crime statistics using CrimeViewer, a web mapping application that accesses crime information from the Austin Police Department (APD) police reports database.
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No |
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ImmunizationsVaccinations are available for children (Shots for Tots), adults (Big Shots), persons needing testing or persons having hepatitis. Seasonal flu shots are also available. For an appointment, call 512-972-5520. View information about immunization clinics. |
No |
512-972-5520 | Health |
History of mayorsThis list shows the mayors in Austin's history in reverse chronological order. It ends with Mayor Edwin Waller, who surveyed the original town site in 1839. |
No |
512-974-2210 | City Clerk |
View small business resourcesBusiness training, educational events, and coaching to empower entrepreneurs. View all small business resources. |
No |
512-974-7800 | Economic Growth |
Expedited Building Plan ReviewThe Expedited team includes specialized reviewers that represent the following review disciplines: Building, Mechanical, Plumbing, Electric, Structure, Fire, Health, Industrial Waste, Arborist and Zoning. Applicants and their consultants will attend a pre-scheduled, single-review session with the Expedited team ready to make on-the-spot decisions and changes as needed. Contractors and owners will be encouraged to attend the review session. If the plans meet the respective codes and ordinances, permits can be issued following the review session. |
No |
Development Services | |
Submit a 3-1-1 requestSubmit or check the status of an Austin 3-1-1 service request online or over the phone.
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No |
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Construction design and technical resourcesThe following resources are available for contractors, designers, and consultants: |
No |
3-1-1 | Austin 3-1-1 |