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Service Online Phone Contact

Handle a parking citation

If you received a citation for a parking violation, you can look up the case details, pay associated fines, fees and court costs or request a court hearing online.
No

Monitor City of Austin ADA compliance

The coordinator conducts annual ADA onsite visits with City departments to review accessibility issues, training needs and initiatives.

No
512-974-3256 Human Resources

Floodplain maps

Is your Austin property in a floodplain? Find out using FloodPro, an online tool that shows floodplain maps, models, elevation certificates and floodplain map revision information. Questions? Call 512-974-2843 or send an email.

No
512-974-2843 Watershed Protection

File a police report

File a police report to report offenses and non-emergency crimes – crimes that are no longer in progress and present no immediate threat to anyone.
No

Apply for Disadvantaged Business Enterprise (DBE) certification

Disadvantaged Business Enterprise and Airport Concession Disadvantaged Enterprise (ACDBE) is a certification for small, minority- and/or women-owned businesses that are socially or economically disadvantaged.

A DBE/ACDBE certification increases opportunities for individuals wanting to do business with the Texas Department of Transportation (TxDOT) and other State agencies receiving federal funds from the U.S. Department of Transportation (DOT) and the Federal Aviation Administration.

No
512-974-7645 Small and Minority Business

Alarm administration

The City of Austin has adopted laws regulating the operation of alarm systems. The City of Austin requires an alarm permit for each residence or business that operates an alarm system in the Austin Police Department jurisdiction. The Alarm Permit Ordinance is administered by the City of Austin Development Services Department. 

No
512-974-5730 Development Services

Stay informed about the Repeat Offender Program

The Repeat Offender Program (ROP) was created in 2013 as a rental registration program for properties with multiple code violations. The intent of City Council in passing this ordinance and its amendment was to ensure Austin renters are living in properties that meet minimum health and safety standards.

No
3-1-1 Austin 3-1-1

Permit for Vending or Temporary Concessions in a City Park

Temporary Concession permits are issued at stand-alone park locations where short-term or single day concession needs arise that benefit an activity or the public at the requested park location. • Concession approvals (permits) are required and issued to applicants for commercial activity requests (vending, merchandise sales, etc) in the park system. • Concession permits are NOT issued for vendors to vend outside or near permitted special events where organizers typically coordinate vendors inside their permitted grounds and spaces.
No

Payment Calculator for the Regional Stormwater Management Program

Potential applicants for the Regional Stormwater Management Program can use the locked spreadsheet below to estimate the required participation payment for a particular project. Please refer to the instructions tab for information on how to complete the calculator. If you have questions, please email the RSMP team.

RSMP Payment Calculator Spreadsheet (Updated Jan. 5, 2024)

No
512-974-2501 Watershed Protection

Parking services

View the Parking Division services to find information about valet parking, chauffeur permits, limousine and taxicab permits and ground transportation services.

No
3-1-1 Transportation

Child care services

In partnership with the Austin/Travis County Success By Six Coalition, the City works to ensure families have access to high-quality early learning options that meet their needs. Additionally, the City works with Texas Rising Star 4-Star providers through Workforce Solutions Capital Area Child Care Services (CCS) to provide subsidized child care for eligible families. 

No
3-1-1 Austin 3-1-1

Transportation partners

The Austin Transportation Department is one of several governmental departments and agencies responsible for building, maintaining, and planning transportation in Austin. Here is a list of our partners and a little bit about what they do.

No
512-974-1150 Transportation

AFD permits

The Austin Fire Department is responsible for issuing several different kinds of permits

No
Fire

View crime statistics

View crime statistics using CrimeViewer, a web mapping application that accesses crime information from the Austin Police Department (APD) police reports database.
No

Immunizations

Vaccinations are available for children (Shots for Tots), adults (Big Shots), persons needing testing or persons having hepatitis. Seasonal flu shots are also available. For an appointment, call 512-972-5520. View information about immunization clinics.

No
512-972-5520 Health

History of mayors

This list shows the mayors in Austin's history in reverse chronological order. It ends with Mayor Edwin Waller, who surveyed the original town site in 1839.

No
512-974-2210 City Clerk

View small business resources

Business training, educational events, and coaching to empower entrepreneurs. View all small business resources.

No
512-974-7800 Economic Growth

Expedited Building Plan Review

The Expedited team includes specialized reviewers that represent the following review disciplines: Building, Mechanical, Plumbing, Electric, Structure, Fire, Health, Industrial Waste, Arborist and Zoning. Applicants and their consultants will attend a pre-scheduled, single-review session with the Expedited team ready to make on-the-spot decisions and changes as needed. Contractors and owners will be encouraged to attend the review session. If the plans meet the respective codes and ordinances, permits can be issued following the review session.

No
Development Services

Submit a 3-1-1 request

Submit or check the status of an Austin 3-1-1 service request online or over the phone.
No

Construction design and technical resources

The following resources are available for contractors, designers, and consultants:

No
3-1-1 Austin 3-1-1