City Services

General Permits are a specific type of site development review, permitting, and inspection process for City of Austin Departments and Franchised Utilities. General Permits allow infrastructure improvements, maintenance, and new installations on City of Austin-owned property or within easements dedicated to the City of Austin.

Your library card lets you check out books and other materials at any of Austin Public Library’s locations and the Digital Library.

Need hydrologic or hydraulic models for your project area in Austin? What about associated shapefiles or floodplain delineation? Please use FloodPro, an online tool. Questions? 512-974-2843 or send an email.

The department has observed a growing demand for use of City parklands by a variety of private commercial entities. Go to the Commercial Use of Dedicated Parkland web page.

The City of Austin offers closed-caption logs of Council sessions aired on the City’s City's government access channel (ATXN). These logs are not official records of council meetings and cannot be relied on for official purposes.

Zilker Metropolitan Park is considered "Austin's most-loved park." This 351-acre metropolitan park is home to a variety of recreation opportunities, facilities, and special events for individuals and families.

See answers to frequently asked questions that property owners or residents may have about how to petition the City of Austin under Senate Bill 2038 (SB 2038) to request that their property be released from the City's extraterritorial jurisdiction (ETJ).

What is SB 2038?

Senate Bill 2038, passed during the Texas 88^th legislative session (88R, 2023), amended state law related to the City’s extraterritorial jurisdiction (ETJ) by adding new Subchapters D and E to Chapter 42 to the Texas Local Government Code (LGC). It went into effect on September 1, 2023. Specifically, the bill creates processes for property owners or residents to petition the City of Austin to be released either directly (Subchapter D) or by election (Subchapter E) from the City’s ETJ. This FAQ addresses Subchapter D petitions requesting release from the ETJ without the need for an election. The City’s implementation of SB 2038 is not intended as a comment on the merits of any ongoing litigation concerning SB 2038.

How is property released from the Austin ETJ?

When the City of Austin receives a Subchapter D petition for a release without an election, the City Clerk and the Planning Department determine whether the petition is accurate and meets the minimum requirements imposed in state law. When the petition complies with the law, the City has no discretion and must release the area from the ETJ. These ETJ releases can happen by operation of law without the need for Council action.

How is the City of Austin implementing Local Government Code Chapter 42 Subchapter D?

The City’s current processes focus on petitions for direct release submitted by landowners or residents. These new processes require ongoing internal coordination. Once petitions are verified as accurate and meeting the legal requirements of the Local Government Code, no discretion remains for Council, and the area identified in the petition must be released from the City of Austin ETJ.

How long does it take for property to be released after a petition is filed?

The City of Austin has 45 days from the date the petition was filed with the Office of the City Clerk to either release the area or notify the petitioner that the petition is invalid and is being denied. If the City takes no action by the 45^th day¹ after the petition was submitted, the area is released from the ETJ as a matter of law.

¹ SB 2038 provides the City with the later of 45 days or the date of the first Council meeting that occurs 30 days after receipt. In most cases this will be 45 days, but in some cases, depending on the Council meeting schedule, the release date will occur at a later date and will also occur by operation of law.

Who can submit a petition for release under SB 2038?

A resident of the City’s ETJ or the owner or owners of a majority in value of the area within the City’s ETJ requested to be released may submit a petition that meets the Subchapter D requirements.

How does a resident or property owner submit a petition?

The City Clerk is named in Local Government Code Chapter 42 Subchapter D as the person responsible for verification of the petitions, point of contact for applications, and keeper of records.

A resident or property owner should set an appointment to submit a petition in person at the Office of the City Clerk, which is located in City Hall. Appointments can be set by calling 512-974-2210 or by emailing city.clerk@austintexas.gov.

In person submissions are preferred, but petitions are accepted by email if they are sent to city.clerk@austintexas.gov and the Clerk responds with "received" confirming they are in receipt of the request and will begin the process.

Mailed requests are accepted, but it is strongly recommended that you check with the Clerk’s office to confirm they have received the petition. The 45-day clock to review the petition begins when the Clerk receives the petition, not when it is postmarked. When mailing an ETJ Release petition, send to:

    The Office of the City Clerk
     P.O. Box 1088
     Austin, TX 78767

What must be included with the Subchapter D petition?

• Owner/Petitioner name and contact information
• Property address
• Property metes and bounds or lot and block number
• Map of property
• Signatures of more than 50% of the registered voters of the area described in the petition OR signatures of the owner or owners of the majority in value of the area described in the petition
• Voter ID or date of birth for each registered voter or property owner that has signed the petition

What happens after a petition is submitted?

After a petition is submitted in person or received by email or in the mail, the 45-day clock to review the petition begins. The Clerk will first conduct a facial review of the petition to verify that all required information is present. If information is missing as required by the LGC Chapter 42 Subchapter D, the City Clerk notifies the applicant that the petition is not valid. If all information is present, City staff evaluate the request to ensure the map and description of the area is correct and that requested area is wholly enclosed within the City of Austin’s ETJ. If there are errors with the map or the description of the area or if the area to be released is not wholly enclosed within the City’s ETJ, the petition is processed as not valid and the City Clerk notifies the applicant that the petition does not meet the requirements of the LGC.

If all required items are included with the petition, and the requested property is located wholly within the City of Austin’s ETJ, the City Clerk provides the applicant with a letter notifying them that the requested property is subject to release. City staff will ensure that the property is removed from the City of Austin’s ETJ on all City maps.

If the City does not take timely action as required by LGC Chapter 42 Subchapter D, the property is considered released from the City’s ETJ by operation of law.

Purchase online crash reports for the Austin Police Department jurisdiction with LexisNexis® Police Reports.

The ombudsperson serves as a neutral third-party to provide assistance to resolve non-civil service employee personnel action grievances, workplace environment issues and other human resources-related matters. See Ombudsman Process for additional information.

Access the Council Meeting Information Center to access information about the City Council, its meetings and its entities.

The Office of the City Clerk is responsible for managing municipal elections and has a variety of resources for both the general public and candidates running for office.

Owned and operated by the City of Austin, Austin-Bergstrom International Airport (AUS) is the second-fastest growing, mid-sized airport in the United States.

Land Development Information Services (LDIS) provides development consulting services and business-related permitting services. They will answer your questions and make sure you are knowledgeable about the procedures and requirements that apply to your project. Previously known as the Development Assistance Center (DAC), the unit was renamed in summer 2022 to better reflect the team's role in the development process.

Search the APD Incident Report database for public police reports.

Download the current expiring contracts list to view a list of contracts that will be expiring.

CapMetro provides bus, rail and paratransit service throughout Austin. For information on schedules and locations, please visit them online at CapMetro.org.

The Economic Development Department’s Cultural Arts Funding Program supports cultural arts programs for the Austin community by contracting with arts organizations for specific services.

View payment options ONLY to the DSD Code Compliance. For payments to other departments, contact that department directly.

Your utility bill includes charges for your City of Austin utility services, which may include electricity, water, wastewater, solid waste, drainage, and street service.

Outreach facilitates internal and external communications regarding services, initiatives, programs and special notices to Austin’s community of certified firms.

SMBR routinely hosts outreach events and workshops on topics of interest to the minority business community, provides access and free training on the McGraw Hill Online Database, and offers a no-cost membership to the Govology platform. 

Outreach also partners with the Asian Contractors Association, Austin Area Black Contractors Association, US Hispanic Contractors Association and other community organizations to increase awareness and participation of the MBE/WBE program.