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Service Online Phone Contact

Storm debris removal

See options for storm debris removal and guidelines to help you get it set out correctly and collected.

No
Austin 3-1-1

Building Plan Review - residential and commercial

Building Plan Review is responsible for reviewing and approving residential and commercial building plans for compliance with applicable codes and regulations. Once a building plan is approved, a building permit is issued by Building and Trade Contractor Services, along with applicable trade permits (electrical, mechanical, plumbing, and irrigation). Depending on the type of work that is permitted, building inspections may be required during construction. Once the permitted work is completed, a final inspection is required.

No
Development Services

Submit a crime tip

Help law enforcement agencies in the fight against crime in Austin and Travis County by submitting an anonymous crime tip.
No

Apply for a chauffeur permit

A chauffeur permit allows a person to drive a vehicle-for-hire, like a taxi cab or a shuttle bus. Learn how to apply for and renew a chauffeur permit in Austin.
No

Get a library card

Your library card lets you check out books and other materials at any of Austin Public Library’s locations and the Digital Library.
No

Community Tree Preservation

The Community Tree Preservation Division administers the City's tree regulations by performing tree reviews, permitting, and inspections, and implements the Urban Forest Master Plan. The division serves to cultivate a relationship between Austin residents and their trees by fostering a resilient community forest accomplished through an interconnected mix of regulations, outreach, planning, and community partnerships.

No
Development Services

Purchase an APD online crash report

Purchase online crash reports for the Austin Police Department jurisdiction with LexisNexis® Police Reports.
No

Search Police Reports

Search the APD Incident Report database for public police reports.
No

General Permits

General Permits are a specific type of site development review, permitting, and inspection process for City of Austin Departments and Franchised Utilities. General Permits allow infrastructure improvements, maintenance, and new installations on City of Austin-owned property or within easements dedicated to the City of Austin.

No
Development Services

Visit Zilker Park

Zilker Metropolitan Park is considered "Austin's most-loved park." This 351-acre metropolitan park is home to a variety of recreation opportunities, facilities, and special events for individuals and families.

No
Austin 3-1-1

Pay a utility bill

Your utility bill includes charges for your City of Austin utility services, which may include electricity, water, wastewater, solid waste, drainage, and street service.
No

Get the latest AUS airport information

Owned and operated by the City of Austin, Austin-Bergstrom International Airport (AUS) is the second-fastest growing, mid-sized airport in the United States.

No
3-1-1 Austin 3-1-1

Personnel grievances

The ombudsperson serves as a neutral third-party to provide assistance to resolve non-civil service employee personnel action grievances, workplace environment issues and other human resources-related matters. See Ombudsman Process for additional information.

No
3-1-1 Labor Relations

Meeting videos

Videos of council meetings are available on the ATXN archive page. Copies of older meeting videos are available to the public in the archives of the Austin History Center.

Yes
3-1-1 Austin 3-1-1

View the City Council district map

The City of Austin has 10 single-member Council districts. Use this map to find your district by address or find and zoom into any district by number. 

No
3-1-1 City Council

Representing the City in labor negotiations

The Labor Relations Office represents the City in negotiations related to wages, hours and terms of employment with public safety employees' associations.

No
3-1-1 Labor Relations

Performance measures

Search and review the performance measure data tracked by City departments.

Yes
3-1-1 Austin 3-1-1

Jurisdictional map

No
3-1-1 Austin 3-1-1

Water quality protection publications

Use our online application to search for water quality protection publications.

No
3-1-1 Austin 3-1-1

View your recycling, composting and trash schedule

Use My Schedule to get a personalized collection calendar for all residential curbside services. You can add your schedule to Google, iCal, or Outlook, or you can print it. You can also sign up for email,  app or phone call reminders and alerts. Use the tool online or download the new Austin Recycles App for your Apple or Android device. 

No
3-1-1 Austin 3-1-1