City Services

Search and review the performance measure data tracked by City departments.

The jurisdictional boundaries of Community Court are seen in this map.

Use our online application to search for water quality protection publications.

Use My Schedule to get a personalized collection calendar for all residential curbside services. You can add your schedule to Google, iCal, or Outlook, or you can print it. You can also sign up for email,  app or phone call reminders and alerts. Use the tool online or download the new Austin Recycles App for your Apple or Android device. 

The Labor Relations Office interprets components of the agreements to initiate new procedures or policies, audits compliance with the agreements, and alerts management of any critical issues. See Public Safety Labor Agreement Compliance for additional information.

Formerly Solid Waste Services, Austin Resource Recovery provides a wide range of residential services designed to transform waste into resources while keeping our community clean.

The Austin City Council adopted a strategic direction on March 8, 2018, guiding the City of Austin for the next three to five years. Austin Strategic Direction 2023 outlines a shared vision and six priority Strategic Outcomes.

Owners of Short-Term Rentals (STRs) are required to obtain an operating license annually (Ordinance No. 20160223-A.l). This law applies to all properties (including rooms and guest houses) rented for less than 30 consecutive days.

Registered Austin Build + Connect (AB+C) users can find details about their permits, submit most types of applications, pay for permits and fees, schedule inspections, and get immediate assistance with our live chat.

The Labor Relations Office trains city staff and management on the proper interpretation of the components of labor agreements to ensure compliance and on grievance procedures.

The Development Services Department (DSD) issues other types of permits for various City Departments.

The City of Austin's Open Data Portal provides easy access to open data and information about your City government. We encourage the use of this public data to spark innovation, promote public collaboration, increase government transparency, and inform decision making.

PHBs are pedestrian activated warning devices. The beacon consists of two red lights above a single yellow light. The beacon head is "dark" or unlit until a pedestrian activates the device.

Fire Department approval is required to install a stationary Liquefied Petroleum gas (LP-Gas) aboveground or underground container or LP-Gas cylinder exchange cabinet at commercial businesses, multi-family housing, and one- and two-family dwellings. 

Report a code violation by calling 3-1-1, using the 3-1-1 app, or submitting a report online. You can always report anonymously. For more information on code violations, please refer to the DSD Code Compliance list of common code violations or search Austin's Code of Ordinances.

View City transparency initiatives including information about open meetings, Council filings, campaign finance filings, and more. 

A request to change the name of a dedicated street within the City of Austin full purpose jurisdiction can be initiated by a City Council member, city department, or by a property owner with property abutting the street to be renamed.  The street name change process involves submittal of an application, payment of a non-refundable processing fee, property owner and governmental entity notifications, and approval from the Austin City Council in the form of an ordinance.

In order to bring a street name change request before Council, the following requirements must be met (per City Code 14-5):

• Applicant must own property abutting the street they wish to rename or enlist the support of a City Council member to sponsor the naming.
• The applicant must send a completed street name change application form and payment of the $415.00 non-refundable processing fee to:

Austin Transportation Department
ATTN: Street Name Change Coordinator
P.O Box 1088
Austin, Texas 78767-1088

• The applicant must contact all affected property owners for their signature agreement to the proposed street name change. An affected property owner is any property owner who owns property that abuts the right of way proposed for renaming. Contact can be made using the property owners information and mailing address of record from the Travis County ad valorem tax rolls.
• The case cannot be brought before Council or set for a public hearing until more than 50% of the property owners respond with their signature of the agreement.
  • If 100% of the property owners respond in agreement – there is no requirement for public hearing.
  • If less than 100% respond with their agreement – a public hearing will be required.
  • If one or more property owners object to the renaming – a public hearing is required 
     
• Once more than 50% of the property agreement forms are signed indicating agreement and all signed property agreement forms have been provided to the Austin Transportation Department Street Name Change Coordinator the internal reviews may begin.
• Concur reviews from eight agencies & departments are distributed for review. All reviewers must return signature agreements with the proposed street name change. If any of the three emergency services disagrees with the street name change (APD, AFD, EMS) the case is closed without being brought before Council.
• Once the field notes for the street name change have been collected from the Public Works Engineers (used to legally describe the extent of the street to be renamed) the Request for Council Action can be submitted to place the item on the Council’s Agenda.
• Council reviews the request and the ordinance changing the street name is either denied or approved.
  • If denied, the case is closed without further action
  • If approved, the street name change is final upon ordinance signature of the Mayor and recordation with the City Clerk. The applicant assumes responsibility for expenses incurred for sign replacement and will be billed for the cost of sign replacement. The Austin Transportation Department will be notified after the ordinance has been signed to begin replacing the affected street signs. Notifications will be sent out to all affected property owners advising them of the street name change and to approximately 30 agencies and city departments who are affected by the name change.

This service is for anyone who has had or witnessed an interaction with the Austin Police Department (APD) and wants to provide feedback. It is administered by the Office of Police Oversight (OPO), which is impartial and separate from the APD. File a complaint about the Austin Police Department online, over the phone, in person, or by mail. You do not have to provide your contact information.

Human Resources provides a standardized method by which veterans who do not currently work for the City of Austin may receive special consideration in the interview process. See the Veterans Service Office webpage for more information.

The Texas Public Information Act gives you the right to access all government records, except where certain exceptions apply. The public information officer may not ask you why you want the records. Visit the Austin Public Records Center to request public records online.