City Services

Do you have a drainage easement on your property that you would like released? Please email us with a request for information before submitting an application. It may save you money. Applications are on the  Development Services Department’s Land Management webpage.

Building Plan Review is responsible for reviewing and approving residential and commercial building plans for compliance with applicable codes and regulations. Once a building plan is approved, a building permit is issued by Building and Trade Contractor Services, along with applicable trade permits (electrical, mechanical, plumbing, and irrigation). Depending on the type of work that is permitted, building inspections may be required during construction. Once the permitted work is completed, a final inspection is required.

View active traffic related incidents reported to Austin police, Aviation police, and the Travis County Sheriff's office.

The Neighborhood Centers can help low- and moderate-income families in need with free services, including food assistance, job search help, health screenings, fans, and more.

Call 3-1-1 to report flooding, erosion and other drainage problems such as debris blocking the flow of water in a creek, a clogged inlet or culvert, standing water in a pond (for more than 72 hours) or high vegetation.

Search active contracts by vendor, commodity code, or keyword. 

Small cell facilities are low-powered antennas that provide cellular and data coverage to smaller geographic areas, supplementing the larger cellular network and improving service for wireless customers.

The Recycle and Reuse Drop-off Center accepts items to be recycled, reused, or safely discarded. Make an appointment to drop off or pick up items.

Notice a sidewalk in need of repair? Would you like to request that a new sidewalk be added in your area? The Public Works Department is here to help keep our city safe for pedestrians and would like your input. Contact 3-1-1 for details.

Music on Hold is one of the City's fun and unique ways of showcasing Austin’s great music—usually in sixty seconds or less. Anytime someone calls into the City telephone system and placed on hold, they will be listening to a well-curated and licensed playlist of Austin music. 

If interested in having a song featured on Music on Hold, contact Greg Gonzalez for details.

Learn about other City of Austin Music Performance Opportunities for Austin-area musicians and bands.

You can file a citizen complaint about insurance violations, noisy animals, traffic code, city code, and criminal violations.

How to contact the City, including departmental addresses and phone numbers. 

Help law enforcement agencies in the fight against crime in Austin and Travis County by submitting an anonymous crime tip.

Is your home or business at risk for flooding? Our staff is available to meet with you and discuss your situation and strategies to reduce damages. Email us or call 512-974-2843.

Businesses applying for a liquor license/beer permit from the Texas Alcoholic Beverage Commission are required to obtain the City Clerk's signature on their TABC form after completing the permitting process.

Our shelter has more than 500 available cats and dogs every day, so we’re sure to have the right pet for your family. At Austin Animal Center, you can find all breeds, ages, and personality types. 

The Community Tree Preservation Division administers the City's tree regulations by performing tree reviews, permitting, and inspections, and implements the Urban Forest Master Plan. The division serves to cultivate a relationship between Austin residents and their trees by fostering a resilient community forest accomplished through an interconnected mix of regulations, outreach, planning, and community partnerships.

A chauffeur permit allows a person to drive a vehicle-for-hire, like a taxi cab or a shuttle bus. Learn how to apply for and renew a chauffeur permit in Austin.

The No Lobbying Report is now a consolidated list, listing solicitations issued by the Purchasing Office, Contract Management Department, and all other delegated authorities. This replaces two separate No Contact Lists; one from Central Purchasing Department and one from Contract Management Department.

View the current No Lobbying Report.

The Family Business Loan Program is a public-private partnership between the City of Austin, HUD, and participating private lenders to offer low-interest loans to qualified small businesses that are expanding and creating jobs.