City Services

The Land Use Review Division reviews and permits site plan and subdivision applications for compliance with Chapters 25 and 30 of the Land Development Code. 

Plan your trip to Barton Springs Pool, a three-acre swimming pool fed by underground springs in Zilker Metropolitan Park.

Public and semi-public pools and spas must be inspected and issued a permit. Complete a Permit and Plan Review Application or call 512-978-0300 for more information.

Learn about free nutrition or diabetes education classes, available at locations throughout Travis County.

The Austin City Council adopted a strategic direction on March 8, 2018, guiding the City of Austin for the next three to five years. Austin Strategic Direction 2023 outlines a shared vision and six priority Strategic Outcomes.

The City of Austin offers a variety of permit programs for businesses that would like to offer outdoor seating or retail options for their customers, including sidewalk cafes, street patios, and parking lot patios. 

A MBE/WBE certification increases opportunities for individuals wanting to do business with the City of Austin.

Alternative sanctions for the Community Court include community service and rehabilitation services. Contact 512-974-4879 for upcoming dates.

To determine eligibility for an economic development incentive, please complete an Inquiry Form.

Public Notice of Unclaimed Property

Valued between $10 - $100.00

Every year various departments of the City of Austin report unclaimed cash and valuables, from uncashed checks, deposits, refunds, overpayments or any other transactions creating a credit balance. This property is presumed abandoned and is subject to Chapter 76 of the Title 6, Unclaimed Property Texas Property Code.

It's Your Money

Look for your name or your business name in this notice. If the City of Austin is holding Property belonging to you, the Treasurer of the City of Austin wants to help you get your property back.

Property belonging to you will continue to be held until you claim it. Whenever an owner wants to claim the property, the owner must present proof of the claim to the City of Austin Treasurer, and establish the right to receive the property.

By addressing an inquiry to the City of Austin Treasurer, any person possessing a legal or beneficial interest in the reported property may obtain information concerning the amount of property. It's never too late to make contact.

Steps to Claim your Property

Step 1:

View the Unclaimed Property Name List and search for your name.

Step 2:

Contact the Treasurer, Unclaimed Property Section either by mail, by phone, or in person, with the following information:

Owner name exactly as spelled in the listing.
Current addresses, in order to mail a response. (Please allow for 30 days.)
All previous addresses for the past five years, including Post Office Boxes.
Social Security Number of the person listed.
Daytime, 8:30 a.m. to 3:30 p.m. phone number.

By U.S. Mail:

Treasurer
City of Austin
Unclaimed Property Section
P.O. Box 2106
Austin, Texas 78768

By Phone:

512-974-1384
512-974-7890

In Person:

Treasurer
City of Austin
919 Congress Ave, Suite 1250 (NOTE: NEW ADDRESS)
Regular Business Days
Hours (9:00 AM to 4:00 PM)

Step 3:

If you have unclaimed property, obtain download the appropriate claim form or contact the Treasurer Office by mail, phone, or in person using the information listed above. The forms are in Adobe Acrobat Reader format. Be sure to have Adobe Acrobat Reader installed on your computer before downloading.

Enter your information with your keyboard by clicking on the first yellow box, and tabbing through the rest of the form. Once you are finished, print the form and go on to the next step. You can also print the form to hand write your information.

Claim Form A - Original Owner Claim Form
Claim Form B - Business Owner Claim Form
Claim Form C - General Claim Form

Step 4:

After you have received and filled out the formal claim form, submit the claim to the City of Austin to the address shown above.

Please check the form to ensure the following have been provided:

The claim form is completed, as requested by every line.
Copies of identification and proof of ownership are attached.
The claim form is signed with your full signature.

Should questions arise while processing your claim, a Claims Examiner will contact you either by phone or letter.

With accurate information and no complications, your claim may be processed and a check mailed in 60 to 90 days.

Owners of Short-Term Rentals (STRs) are required to obtain an operating license annually (Ordinance No. 20160223-A.l). This law applies to all properties (including rooms and guest houses) rented for less than 30 consecutive days.

Apply to ride along with an APD officer in the Police Observer (Ride Along) program.

The Labor Relations Office trains city staff and management on the proper interpretation of the components of labor agreements to ensure compliance and on grievance procedures.

Citizens can register a complaint or concern pertaining to a City service, program or facility by calling 512-974-3256 or emailing David Ondich.

Developers: If an IPM plan is required, developers should be informed during the development review process. It is then their responsibility to submit, and comply with, a plan. If the land is then sold, it is their responsibility to communicate the need for the new land owner to abide by the plan.

Homeowners: If you own an individual parcel of land that requires a site plan review and no developer or previous owner has submitted an IPM plan, then it is your responsibility to do so.

The Development Services Department (DSD) issues other types of permits for various City Departments.

Looking to add a new pet to your family? Austin Animal Center has more than 500 animals every day in need of loving homes.

Call 512-972-5555 or fax 512-972-5772 at any time of day to report a disease. Messages are answered within 15 minutes. For more information, see Epidemiology and Disease Surveillance.

Learn about this free program to start a physical activity group with your family, friends, neighbors, or co-workers.

The Development Process Team helps homeowners and small businesses navigate the development process. The Development Process Team answers questions about permits and City code, connects customers with technical experts across the City, and offers helpful tools and resources for customers who may be less familiar with the permitting and development process.