3 | A | B | C | D | E | F | G | H | I | J | L | M | N | O | P | R | S | T | U | V | W | Y
Service Online Phone Contact

Citizen Feedback

Send your opinion about the Downtown Austin Community Court directly to us by completing this online Citizen Feedback form.

Yes
512-974-4879 Community Court

City Code and Charter

The Austin City Code and City Charter are available online through the Municode website.

Yes
512-974-2210 City Clerk

City Memos

Official distribution memos provide updates and status reports on City issues and programs to the mayor, council and City staff. View memos online. For memos from before January 2009, contact the City's Media Relations Team.

Yes
512-974-2220 Communications

City of Austin Departmental Media Contacts

If you need assistance with a story, please check the list for departmental media contact emails, phone numbers and, if available, link to a departmental media web resource.

No
3-1-1 Austin 3-1-1

City of Austin Facility & Property Inventory

Information on City-owned facilities and properties, including maps and other resources, are available here on our website. Additional questions regarding any City-owned parcel of land should be directed to Mashell Smith, Land Management Real Estate Supervisor, (512) 974-7079.

No
800-847-8849 Office of Real Estate Services

City of Austin Social Media Archive

Yes
3-1-1 Communications

City Organizational and Department Chart

Online version of the City's organizational chart (PDF), with departmental reporting structure.

Yes
3-1-1 Austin 3-1-1

City Social Media Accounts

Find the most popular social networks for City departments, services and initiatives in one spot.

Yes
3-1-1 Austin 3-1-1

Claims Payments and Information

The Claims Division provides this information to customers for civil judgments and judgment liens owed to the City of Austin. Contact the division at 512-974-2828 to request this information.

No
512-974-2828 Telecommunications

Commercial collection services

Austin Resource Recovery provides cart-based trash and recycling collection services for some small businesses in residential areas that do not require dumpsters. Most businesses, however, choose a private hauler for their landfill trash, recycling or composting services. Additionally, Austin Resource Recovery manages a commercial trash and recycling contract for businesses located in the Downtown Austin Service District.

No
3-1-1 Resource Recovery

Communicable Disease Reporting

Call 512-972-5555 or fax 512-972-5772 at any time of day to report a disease. Messages are answered within 15 minutes. For more information, see Epidemiology and Disease Surveillance.

No
512-972-5555 Health

Community Tree Preservation

The Community Tree Preservation Division administers the City's Tree regulations by performing tree reviews, permitting, and inspections, and implements the Urban Forest Master Plan. The Division serves to cultivate a relationship between Austin residents and their trees by fostering a resilient community forest accomplished through an interconnected mix of regulations, outreach, planning, and community partnerships.

No
Austin 3-1-1

Complete an online assessment for COVID-19 testing

No
3-1-1 Austin 3-1-1

Compliance Dismissals

No
512-974-4800 Municipal Court

Conflict of Interest Information

The City Clerk's Office has information about filing a conflict of interest with the City.

No
512-974-2210 City Clerk

Conflict of Interest Questionnaire

Businesses and individuals doing business with the City need to file conflict of interest questionnaires with the City Clerk's office. The filed forms are online for public access.

No
512-974-2210 City Clerk

Consequences of Not Timely Handling Tickets

No
512-974-4800 Municipal Court

Construction Design and Technical Resources

The following resources are available for Contractors, Designers, and Consultants:

Access standards and specifications. View all City Code.

Proposed Construction Projects Bidding between Nov 2018 and Dec 2019

No
3-1-1 Austin 3-1-1

Consumer Utility Complaints

TARA provides assistance to electric utility customers (other than Austin Energy) and gas customers with complaints, questions, and concerns.

Call 512-974-2999 or via email to file a complaint for one of these services.

No
512-974-2999 Telecommunications

Contact Code Connect

Contact Austin Code and talk to an experienced facilitator who can help you with general code questions, provide resource guidance and give updates on your existing cases. Code Connect is here to inform, guide and educate!

No
512-974-2633 Code Compliance