City Services

The Austin Parks and Recreation Department provides an online class schedule. You may search the site by location or by category and sort to find a particular program.

Get quick access to a number of departments and services that you can pay online. 

Potential applicants for the Regional Stormwater Management Program can use the locked spreadsheet below to estimate the required participation payment for a particular project. Please refer to the instructions tab for information on how to complete the calculator. If you have questions, please email the RSMP team.

• RSMP Payment Spreadsheet

PHBs are pedestrian activated warning devices. The beacon consists of two red lights above a single yellow light. The beacon head is "dark" or unlit until a pedestrian activates the device.

Search and review the performance measure data tracked by City departments.

The Permitted Use Chart is a table of permitted, conditional, and prohibited uses for your residential or commercial property. You can download the document or access the instructions on how to use it.

The ombudsperson serves as a neutral third-party to provide assistance to resolve non-civil service employee personnel action grievances, workplace environment issues and other human resources-related matters. See Ombudsman Process for additional information.

SMBR's Plan Room provides hard copies of plans and drawings from the City of Austin and other local public and private entities.  Our Plan Room also provides access and free training on the McGraw Hill Online Database.

In most cases, the public portion of police reports can be obtained from the APD Incident Report Database. For all other questions or information regarding the purchase of police reports, traffic collision reports, and open records requests, please call 512-974-5212 or 512-974-5499. Report Sales new hours of operation are Monday through Friday, 8:30 a.m. - 4 p.m.

The City is pleased to recognize the people, programs and events that make Austin unique by issuing proclamations and other recognitions. Request a proclamation

The ADA Coordinator assists in determining eligibility and appropriate accommodations for employees. She also direct citizens in proper procedures for obtaining needed information for accommodating clients and employees.

The City Clerk will post public notices, including Rule Postings, Election Notices, Firefighters', Police Officers' and EMS Personnel Civil Service Commission Notices, and other public notices. See Public Notices.

The public can participate in a council meeting in two ways – through general citizen communication and by speaking on other agenda items.

For more information please see the main Public Participation at Council Meetings page.

The public can participate in a council meeting in two ways – through general citizen communication and by speaking on other agenda items. Please see here for more information.

 Use this page to access public records found in the Office of the City Clerk including Council-Approved Records and Municipal Election Documents.

Use this resource to access public records found in the Office of the City Clerk including council-approved records, municipal election documents and municipal utility district documents.

The Labor Relations Office trains city staff and management on the proper interpretation of the components of labor agreements to ensure compliance and on grievance procedures.

Access the Austin Finance Online Policies and Programs page  to find vendor policies, rules and ordinances.

Information on services provided by the Purchasing Office can be found on the City's Austin Finance Online website.