3 | A | B | C | D | E | F | G | H | I | J | L | M | N | O | P | R | S | T | U | V | W | Y
Service Online Phone Contact

Performance Measures

Search and review the performance measure data tracked by City departments.

Yes
3-1-1 Austin 3-1-1

Personnel Grievances

The ombudsperson serves as a neutral third-party to provide assistance to resolve non-civil service employee personnel action grievances, workplace environment issues and other human resources-related matters. See Ombudsman Process for additional information.

No
3-1-1 Labor Relations

Plan Room Services

 Our Plan Room also provides access and free training on the McGraw Hill Online Database. Please call (512) 974-7600 to schedule an appointment.

No
512-974-7799 Small and Minority Business

Police Reports

In most cases, the public portion of police reports can be obtained from the APD Incident Report Database. For all other questions or information regarding the purchase of police reports, traffic collision reports, and open records requests, please call 512-974-5212 or 512-974-5499. 

Yes
512-974-5407 Police

Proclamation Request

The City is pleased to recognize the people, programs and events that make Austin unique by issuing proclamations and other recognitions. Request a proclamation

Yes
512-974-2535 City Clerk

Provide Closed Captioning and Interpreter Services

The ADA Coordinator assists in determining eligibility and appropriate accommodations for employees. She also direct citizens in proper procedures for obtaining needed information for accommodating clients and employees.

No
512-974-3256 Human Resources

Public Notices

The City Clerk will post public notices, including Rule Postings, Election Notices, Firefighters', Police Officers' and EMS Personnel Civil Service Commission Notices, and other public notices. See Public Notices.

No
512-974-2210 City Clerk

Public Participation

The public can participate in a council meeting in two ways – through general citizen communication and by speaking on other agenda items.

For more information please see the main Public Participation at Council Meetings page.

No
512-974-2210 City Clerk

Public Participation at Council Meetings

The public can participate in a council meeting in two ways – through general citizen communication and by speaking on other agenda items. Please see here for more information.

No
512-974-2210 City Clerk

Public Records Access - Online Document Search

 Use this page to access public records found in the Office of the City Clerk including Council-Approved Records and Municipal Election Documents.

Yes
512-974-2210 City Clerk

Public Records Keyword Search

Use this resource to access public records found in the Office of the City Clerk including council-approved records, municipal election documents and municipal utility district documents.

Yes
3-1-1 City Clerk

Public Safety Labor Agreement Training

The Labor Relations Office trains city staff and management on the proper interpretation of the components of labor agreements to ensure compliance and on grievance procedures.

No
3-1-1 Labor Relations

Purchasing Policies and Programs

Access the Austin Finance Online Policies and Programs page  to find vendor policies, rules and ordinances.

Yes
512-974-2500 Finance

Purchasing Services

Information on services provided by the Purchasing Office can be found on the City's Austin Finance Online website.

No
512-974-2500 Finance

Register as a vendor for the City

You can register to become a vendor for the City on the Austin Finance Online website.

Yes
512-974-2018 Finance

Register your Boat Dock

The purpose of the City of Austin's Boat Dock Registration Program is to improve boat dock visibility for public safety personnel on the lake when responding to emergency calls for service. 

No
Code Compliance

Registered Sex Offenders

Citizens can search for persons in the registered sex offenders database using geographical information or names.

Yes
Police

Registered Vendor Search

Search online for vendors registered with the City of Austin.

Yes
512-974-2500 Finance

Report a Code Violation

Report a code violation by calling 3-1-1 or by submitting a report online. For more information on code violations, please refer to the Austin Code list of common code violations or search Austin's Code of Ordinances.

Yes
3-1-1 Austin 3-1-1

Report a Drainage, Erosion or Open Waterway Problem

Please call 3-1-1 and provide a location and description of the issue. An investigator will visit the location and assess the situation to determine if a workgroup should be assigned.

No
3-1-1 Watershed Protection