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Service Online Phone Contact

Request ADA accommodations

Do you need accommodations to participate in programs, services, or activities offered by the City of Austin? You can request them directly from the City department or from the Office of Civil Rights.
No

Request employment verification

Verify the employment of a current or former City of Austin employee by email, fax, or phone.
No

Request public information or records

The Texas Public Information Act gives you the right to access all government records, except where certain exceptions apply. The public information officer may not ask you why you want the records. Visit the Austin Public Records Center to request public records online.

Yes
3-1-1 Austin 3-1-1

Reserve Park Space

Office of Special Events permits reservations at day use picnic areas, facilities, campsites, and commercial filming or photography.
No

Reserve Parkland for Commercial Use

The department has observed a growing demand for use of City parklands by a variety of private commercial entities. Go to the Commercial Use of Dedicated Parkland web page.

No
512-974-6718 Parks and Recreation

Residential services overview

Formerly Solid Waste Services, Austin Resource Recovery provides a wide range of residential services designed to transform waste into resources while keeping our community clean.

No
3-1-1 Austin 3-1-1

Restaurant inspection scores

Food establishments in Austin are inspected twice a year to evaluate proper food handling to ensure food safety. Inspection scores are posted online for public review.

Yes
512-972-5000 Health

Right of Way Management Services

Services offered by the Right of Way Management Division include Permitting, DAPCZ Project Coordination, Traffic Control Plan/Review, Utility Coordination, Safety and Mobility in the ROW, and Code Compliance.  

No
512-974-7828 Transportation

Rodent control

To report a problem with rats, contact us at 512-978-0370 or by email. See Vector Control for more information.

No
512-978-0370 Health

Schedule a drop off at the Recycle & Reuse Drop-off Center

The Recycle and Reuse Drop-off Center accepts items to be recycled, reused, or safely discarded. Make an appointment to drop off or pick up items.
No

Search for a warrant

Search for an active warrant in the Austin Police Department Warrant List.
No

Search for code complaint cases

Citizen Connect is an online tool (replacing Austin Code & Permit Tracker) that allows searches of complaint cases by address, case number or various region filters.

Yes
512-974-2633 Development Services

Search for water quality protection publications

Search water quality protection publications from 1974 to the present.
No

Search police reports

Search the APD Incident Report database for public police reports.
No

Search the registered sex offenders database

Search for persons in the Texas Department of Public Safety (DPS) public sex offender database using geographical information or names.
No

Sexual Health Clinic

The Sexual Health Clinic at 15 Waller Street (RBJ Health Center, 1st Floor) provides evaluation, diagnosis, and treatment of sexually transmitted infections. Schedule a clinic appointment online or call 512-972-5430. Clinic hours are 8 a.m. - 12 p.m. and 1 - 5 p.m. Monday through Friday. The fee for examination and treatment is $20, which includes all laboratory testing. NOTE: We can only test for Genital Herpes if you have active symptoms.

No
512-972-5430 Health

Share your feedback with Community Court

The Citizen Feedback Form lets you share any comments or concerns directly with Community Court.
No

Share your ideas about improving Austin

Bring your valued voice to the table about a number of topics and initiatives. Participate in City government online or in person, and find ways to give your input!
No

Sidewalk repair

Notice a sidewalk in need of repair? Would you like to request that a new sidewalk be added in your area? The Public Works Department is here to help keep our city safe for pedestrians and would like your input. Contact 3-1-1 for details.

No
3-1-1 Transportation

Small cell permitting

Small cell facilities are low-powered antennas that provide cellular and data coverage to smaller geographic areas, supplementing the larger cellular network and improving service for wireless customers.

No
512-974-3430 Development Services