City Services

The Austin Police Department has partnered with Raids Online to provide the public with real time crime information in specific areas of Austin. The information is obtained from Versadex (our RMS System), displayed on a crime map with a link allowing citizens to enter crime tips. As a result, the public is better informed about crime in their area and can see these incidents on a map. 
 

You can register to become a vendor for the City on the Austin Finance Online website.

The purpose of the City of Austin's Boat Dock Registration Program is to improve boat dock visibility for public safety personnel on the lake when responding to emergency calls for service. 

Citizens can search for persons in the registered sex offenders database using geographical information or names.

Search online for vendors registered with the City of Austin.

Report a code violation by calling 3-1-1 or by submitting a report online. For more information on code violations, please refer to the Austin Code list of common code violations or search Austin's Code of Ordinances.

Please call 3-1-1 and provide a location and description of the issue. An investigator will visit the location and assess the situation to determine if a workgroup should be assigned.

The Labor Relations Office represents the City in negotiations related to wages, hours and terms of employment with public safety employees' associations.

If you are needing a lien payoff on a property, click here. You can also email your request.

If you would like to have a Code Inspector or speaker attend your neighborhood association meeting or community event, please complete our online form at least one week prior to the event.

The Texas Public Information Act gives you the right to access all government records, except where certain exceptions apply. The public information officer may not ask you why you want the records. Request public records online.

The department has observed a growing demand for use of City parklands by a variety of private commercial entities. Go to Commercial Use of Dedicated Parkland webpage.

Formerly Solid Waste Services, Austin Resource Recovery provides a wide range of residential services designed to transform waste into resources while keeping our community clean.

Food establishments in Austin are inspected twice a year to evaluate proper food handling to ensure food safety. Inspection scores are posted online for public review.

Lost your keys or cell phone down an inlet? Call 3-1-1, and we may be able to send a representative to retrieve your item.

The ride along program is on hold until further notice due to precautions with COVID-19. Please email to check the status of the ride along program. 

Citizens may ride with officers while they are on patrol. View the Police Observer Program Policy 324.1 (page 197) here. To apply for a ride-along, please fill out one of the applications Printable or Electronic and follow these instructions for sending the form. When selecting your date to ride, please keep in mind that it takes 3-4 weeks to get a ride along scheduled. Riders may only ride ONCE per calendar quarter. 

Services offered by the Right of Way Management Division include Permitting, Traffic Control Plan/Review, Utility Coordination, Safety and Mobility in the ROW, and Code Compliance.  View the Division's page here.

To report a problem with rats, contact us at 512-978-0370 or by email. See Vector Control for more information.