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Service Online Phone Contact

Austin Center for Events

The Austin Center for Events is a collaborative assembly of agencies designed to streamline special event permitting on public and private property. ACE is anchored by teams from Transportation, Parks, Music, Police, Fire, EMS, Code, ARR, Development Services and partner agencies, and works closely with event organizers to guide them through the permitting process.

No
Austin 3-1-1

Austin-Travis County traffic report

Provides information on active traffic-related incidents reported to Austin Police, Aviation Police, and Travis County Sheriff. Information is updated every five minutes.

Yes
3-1-1 Austin 3-1-1

Bicycle Program

The City’s Bicycle Program works to make Austin an even greater city for biking. Our work is guided by the 2014 Austin Bicycle Plan. Austin is following this plan for becoming a city with a complete bike network—and a community where people of all ages and abilities experience biking as safe, comfortable, convenient, and fun. 

No
3-1-1 Transportation

Bid tabulations

You can search online for current bid tabulations.

Yes
512-974-2500 Finance

Bike registration

Once your bicycle is registered, it will remain in the system until you notify us that your bicycle has been disposed of. Learn more about registering your bicycle.

No
3-1-1 Police

Birth or death certificates

There are three ways to request a birth or death certificate - online, in person or by mail. Request a certificate online, or view more information about requesting certificates in person or by mail.

Yes
512-972-5000 Health

Blue Santa

The Blue Santa program provides full holiday meals and distributes wrapped Christmas gifts to community members during the holidays. Those in need can apply to receive help.

No
512-974-2583 Police

Board/Commission membership application

If you are interested in serving on a board or commission, you may apply online. All applications are retained for one year.

Yes
512-974-2210 City Clerk

Boards and Commissions training

Register online for board and commission member training, which will prepare you to carry out the duties of your position as a board member or liaison.

Yes
512-974-2210 City Clerk

Building Plan Review - residential and commercial

Building Plan Review is responsible for reviewing and approving residential and commercial building plans for compliance with applicable codes and regulations. Once a building plan is approved, a building permit is issued by the Service Center, along with applicable trade permits (electrical, mechanical, plumbing, and irrigation). Depending on the type of work that is permitted, building inspections may be required during construction. Once the permitted work is completed, a final inspection is required.

No
Austin 3-1-1

Business Expansion Incentive Program

To determine eligibility for an economic development incentive, please complete an Inquiry Form.

No
512-974-6381 Economic Growth

Capital Area Crime Stoppers

You can easily help area law enforcement agencies in the fight against crime in Austin and Travis County by submitting an anonymous crime tip online.

Yes
3-1-1 Austin 3-1-1

CapMetro

CapMetro provides bus, rail and paratransit service throughout Austin. For information on schedules and locations, please visit them online at CapMetro.org.

No
512-474-1200 Austin 3-1-1

Charter Bus Service Permit application

Want to apply to obtain a Charter Bus Service Permit for all vehicles with a passenger capacity of 16 or more? Complete and submit a Charter Bus Service Permit application.

No
3-1-1 Transportation

Chauffeur Permit application

Need a new, renewal or amended chauffeur's permit? Complete and submit a Chauffeur Permit application (PDF).

No
3-1-1 Transportation

Child care services

In partnership with the Austin/Travis County Success By Six Coalition, the City works to ensure families have access to high-quality early learning options that meet their needs. Additionally, the City works with Texas Rising Star 4-Star providers through Workforce Solutions Capital Area Child Care Services (CCS) to provide subsidized child care for eligible families. 

No
3-1-1 Austin 3-1-1

Children's Safety and Fire Education (SAFE)

Any parent or guardian who suspects their child may have a problem with fire should call the SAFE program coordinator at 512-854-4357.

No
512-854-4357 Fire

Citizen feedback

Send your opinion about the Downtown Austin Community Court directly to us by completing this online Citizen Feedback form.

Yes
512-974-4879 Community Court

City Code and Charter

The Austin City Code and City Charter are available online through the Municode website.

Yes
512-974-2210 City Clerk

City memos

Official distribution memos provide updates and status reports on City issues and programs to the mayor, council, and City staff. View memos online. For memos from before January 2009, contact the City's Media Relations Team.

Yes
512-974-2220 Communications