City Services

The Fiscal Surety Office accepts, monitors, and releases fiscal surety payments for improvements to environmental, health, safety controls, and public infrastructure.

Is your home or business at risk for flooding? Our staff is available to meet with you and discuss your situation and strategies to reduce damages. Email us or call 512-974-2843.

Is your property in a floodplain? Find out using FloodPro, an online tool that shows floodplain maps, models, rainfall amounts, elevation certificates and floodplain map revision information. Questions? Call 512-974-2843 or send an email.

Need hydrologic or hydraulic models for your project area? What about associated shapefiles or floodplain delineation? Please use FloodPro, an online tool. Questions? 512-974-2843 or send an email.

Due to State of Texas Legislation No. SB582

1. Registration is no longer required for food handlers. EHSD will no longer accept applications.
2. Training that is accredited by the State or ANSI is still required for food handlers.

Food Handler Requirements

General Permits are a specific type of site development review, permitting and inspection process for City of Austin Departments and Franchised Utilities. General Permits allow infrastructure improvements, maintenance and new installations on City of Austin owned property or within easements dedicated to the City of Austin.

All private haulers that collect, remove, or transport waste, recycling, and/or organic/compost within the City of Austin for a fee must obtain a Private Hauler License (City of Austin Code 15-6, Article 3).

A rooming/boarding house is a building that is not a hotel, motel, bed & breakfast or short-term rental that provides lodging (with or without meals) for 7 or more unrelated individuals. A license is required to operate a rooming or boarding house in commercial or residential properties. 

Access information about the City of Austin's boards and commissions, including meeting documents, members and meeting locations.

Access the Council Meeting Information Center to access information about the City Council, its meetings and its entities.

Sign up to receive regular emails on a number of topics. Unsubscribe at any time. 

Parks and Recreation Department's (PARD) has extensive GIS databases that supports the department as a whole and other City of Austin Departments.  We utilize GIS for asset and maintenance management, park planning and design, parkland dedication, community gardens, mowing schedules and locations, forestry, historic resources, etc.

Contact  3-1-1 to have graffiti removed on public property. For more information, see Graffiti Removal. If you see graffiti in progress, call 9-1-1.

The Greater Austin Crime Commission was formed in order to help the Austin Police Department reduce crime. The commission enables community members to support public safety concerns.

Do you have a complaint about a vehicle for hire? File a complaint online, or download and submit the Ground Transportation Complaint Form.